Kärntnerstraße 18 / Eingang Neuer Markt 3, 01. Innere Stadt, 1010 Vienna, Austria
#122 of 389 hotels in Vienna
Guests' ChoiceBased on 1398 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.8
Facilities
8.4
Staff
9.1
Value for money
8.2
Free WiFi
8.4
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End of dialog contentReviewed: 18 September 2024
Kharva
Australiathe location was perfect
Stayed in September 2024
Reviewed: 17 September 2024
Maria
United StatesThe tub in the bathroom is high, not convenient. For a 4 stars hotel, I expected disposable slippers in the room.
Location
Stayed in September 2024
Reviewed: 15 September 2024
Anonymous
IrelandNon Applicable
The warm welcome to the hotel by reception staff and concierge. The comfortable bed and hotel facilities.
Stayed in September 2024
Reviewed: 15 September 2024
Shai
IsraelThe cleaness
The location is great The employee are great
Stayed in September 2024
Reviewed: 14 September 2024
Grace
United StatesVery convenient, very close to the Saint Steven Church and beautiful concert al around
Stayed in September 2024
Reviewed: 12 September 2024
Alice
United StatesWish the shower had a curtain or something to prevent water from leaking out all over the floor
Location was fantastic and check-in/out process was very smooth.
Stayed in August 2024
Reviewed: 9 September 2024
Megan
United KingdomWould have had breakfast but thought it was extremely expensive for a continental breakfast.
Great location. Friendly staff. Clean, comfortable and spacious room.
Stayed in September 2024
Reviewed: 9 September 2024
Aleksandrina
BulgariaLocation is perfect, it is in the heart of Vienna. There are a lot of shops, restaurants and cafes near the hotel. The walking distance is the Opera House. The stuff is very nice and helpful.
Stayed in September 2024
Reviewed: 7 September 2024
Sandra
United KingdomI hate shower gel, shampoo and conditioner out of just one bottle. I know why a lot of hotels now do this but....... saying that I would still definitely stay here again and bring my own toiletries
Great central location. Quick check in by friendly and helpful staff. Good sized room and bathroom. Clean. Good breakfast with plenty of choice
Stayed in September 2024
Reviewed: 7 September 2024
Peter
NetherlandsStaff, location
Stayed in September 2024
Reviewed: 6 September 2024
Reem
Saudi ArabiaMaybe old decorations but that was not a problem
Location is excellent in the heart of Vienna ❤️ Beautiful views Clean rooms we had 4 rooms in same floor, the lady in the check in was so nice & friendly. All Staff are professional 👍
Stayed in September 2024
Reviewed: 6 September 2024
Khatrine
Philippinesnone
location if property very nice and walking distance to the center
Stayed in September 2024
Reviewed: 6 September 2024
Laurence
AustraliaWe had trouble locating the hotel. The reason for this is because the address of the hotel is on the main drag. But there is no entrance there. The entrance is in fact on a square behind the main drag. Quite tricky for the novice. I would say the breakfast option is overpriced. There are plenty of good cheaper breakfast options close by.
The hotel is In the centre of Vienna with everything you would want as a tourist. Room 615 was spacious with all necessities provided. The entrance to the hotel was adjacent to a city square with a large fountain and good dining choices. Also there is a very good supermarket on this square. Note that the Australia pub is nearby with good reasonably priced food and attentive staff.
Stayed in September 2024
Reviewed: 5 September 2024
Roger
BelgiumRoom upgrade
Stayed in September 2024
Reviewed: 5 September 2024
Hilton
AustraliaBathroom was constantly wet, looked like a door on the shower was missing.
Amazing location, friendly staff
Stayed in September 2024
Reviewed: 5 September 2024
Olivia
AustraliaLocation. the bar was really good. very comfortable
Stayed in September 2024
Reviewed: 4 September 2024
Ella
United StatesThere was an old tv in the room and we couldn’t see anything because we don’t know German language .
Great location, close to almost all must see sightseeing. Big room, comfortable bed, good breakfast.
Stayed in September 2024
Reviewed: 4 September 2024
Mihaly
United KingdomThe walls were too thin and we heard the neighbours. Wasn't very nice.
The location and the view, size of the bed.
Stayed in September 2024
Reviewed: 4 September 2024
Casey
AustraliaSmall room, no coffee packets, couldn’t change temperature of air condition from our own room
Service was amazing and our room was always super clean and the staff cleaned our room at convenient times (didn’t knock on our doors while we were asleep). Perfect location
Stayed in August 2024
Reviewed: 3 September 2024
Hitesh
United KingdomNothing
Fantastic location. Spacious and comfortable room
Stayed in September 2024
Reviewed: 3 September 2024
Julian
United StatesIt’s need a little updating
Location , Friendly Staff
Stayed in September 2024
Reviewed: 3 September 2024
Phillip
United StatesBed was nice but pushed up against the wall so made it difficult to get in and out of bed
Great location, nice and clean
Stayed in August 2024
Reviewed: 3 September 2024
Ibrahim
EgyptNothing
Excellent Location, room was big and clean. Did not try breakfast
Stayed in July 2024
Reviewed: 3 September 2024
Sergei
EstoniaGreat location, friendly staff. Most of sightseens in walking distance
Stayed in September 2024
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