Burgstraße 7, Götzens, 6091 Innsbruck, Austria
#32 of 72 hotels in Innsbruck
Guests' ChoiceBased on 193 hotel reviews
8.5Cleanliness
8.7
Comfort
8.6
Location
8.6
Facilities
8.5
Staff
9.4
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 22 June 2024
Larissa
NetherlandsWe liked everything
The hostess was truly exceptional! Very friendly and helpful. The room was cozy but spacious at the same time. We had a little balcony which was great as well.
Stayed in June 2024
Reviewed: 19 June 2024
Lara
SloveniaEverything was ok.
Very good. Nice stay with family.
Stayed in June 2024
Reviewed: 14 June 2024
Sanjeev
AustriaLocation is magnifique Breakfast is delicious.
Stayed in June 2024
Reviewed: 5 June 2024
Annruz
UkraineIt is very difficult to talk to hotel stuff because it seems they are not working. A few days prior to arriving, we received an email that said that we can book massages and spa. We wrote and asked about massage and prices - no replys for 4 days. 1 day before arrival, we wrote our arrival time and also asked about the massages and received an answer that it was "fully booked" (even so, we didn't see people during our stay). But in the message, hotel specified the spa that it was included in the price and asked us to provide a time when we want to use it, which we did and again, there was no answer. Then, when we arrived at the hotel, we asked again about the spa, and the receptionist said she could warm up the sauna for us if we want. Breakfast is not good, the vegetables aren't fresh, it feels like they were cut yesterday, some of them impossible to eat. The boiled eggs are not boiled. The food is cold. Tons of flys around, they are everywhere: in the room, during breakfast, sitting on food and in all hotel. The bed is not comfortable, very soft.
The hotel looks nice, has its style. The location is good and parking near hotel is free.
Stayed in June 2024
Reviewed: 23 May 2024
Elias
FinlandHotel has a laundry machine for guests to use. Lots of parking space next to the hotel. Easy access to rooms even with baby stroller. Very nice playground only 500 meter from the hotel.
Stayed in May 2024
Reviewed: 11 May 2024
Sethumadhavan
KuwaitNil
The view, cleanliness,good staff, good to stay with family
Stayed in May 2024
Reviewed: 2 May 2024
Patrick
United StatesNothing
The traditional chalet style hotel was excellent.
Stayed in May 2024
Reviewed: 29 April 2024
Katarzyna
PolandThe hotel, the Staff, breakfast and the view😊
Stayed in April 2024
Reviewed: 21 April 2024
Jessamine
United StatesThere were several different levels between the bed and the bathroom that were a bit tricky to navigate in the dark at night. The bed itself was a bit low, but generally a good bed.
The view from the breakfast room was amazing! It had a glass roof space that created a lovely atmosphere to see the surrounding mountains. Additionally, the breakfast had a wonderful variety of foods, beverages, and amounts of items. I will definitely return for another weekend in the future.
Stayed in April 2024
Reviewed: 13 April 2024
Wenyi
CanadaThe breakfast we did not like to compare with other properties.
Breakfast was undeserved and the food wasn’t fresh enough. The location is with a great view especially the church with the background of the snow mountains that absolutely blows up.
Stayed in April 2024
Reviewed: 9 April 2024
Alexeyshockov
GermanySauna is a bit small, but nice anyway. Really nothing to complain about.
Not the first time in this hotel, beautiful rooms, great view, delicious breakfast. Will definitely visit it once again.
Stayed in March 2024
Reviewed: 2 April 2024
Alexandru
United StatesEverything
Stayed in March 2024
Reviewed: 1 April 2024
Craig
AustraliaInability to organize physio appointment in the hotel
Great location, staff super helpful, early check-in was great, breakfast was good, view was amazing
Stayed in March 2024
Reviewed: 31 March 2024
Birgit
Switzerland+ Staff + Sunny terrace + Kettle and small fridge in the room + Mattress was extremely comfortable + Uncomplicated self-check-in after 8pm + Free apples for the guests + Fridge with beverages at reception 24/7 (for a fee) + Location - bus stop, shops, restaurants etc - everything is in walking distance + On Easter Sunday, the staff hid small chocolate eggs and rabbits all around the breakfast room. This is such a cute idea! + I didn't have time to use the wellness area, but I had a look at it and now I am sad I had to leave without visiting (sauna, small whirlpool, steam bath) + Very good value for money
Stayed in March 2024
Reviewed: 5 February 2024
Steve
United KingdomLocation and friendly helpful staff nice room
Stayed in February 2024
Reviewed: 28 January 2024
Moustapha
United KingdomFriendly stay and great location.
Stayed in December 2023
Reviewed: 5 January 2024
Maria
BelgiumExcellent location and beautiful view from the room to the mountains! Breakfast was also very good, wide selection and everything was fresh and good quality. Stuff was very kind and helpful. Perfect location with little kids and dog 🙂
Stayed in December 2023
Reviewed: 3 January 2024
Amrita
United KingdomN/A
Very clean. Decorations were amazing Breakfast was good the view was good! and the staff were very friendly and helpful!
Stayed in December 2023
Reviewed: 20 October 2023
Deborah
United StatesThe bed was a little low for us and we would have liked more than one pillow each, but these are minor compared to an overall great stay.
The location is spectacular: surrounded by the most incredible mountains in a charming small town. Great care is taken to make their guests feel comfortable. The hotel is charming and the breakfast very good.
Stayed in October 2023
Reviewed: 15 October 2023
Georges
LuxembourgClassical Austrian breakfast, the room was cozy with a nice view. We had a bathtub in the room which was really nice. You have a bus stop close to the hotel to get into Innsbruck, so no need to drive down.
Stayed in August 2023
Reviewed: 26 September 2023
Veronica
CanadaBeautiful authentic Tyrolean art throughout the house
Stayed in September 2023
Reviewed: 21 September 2023
Tracy
United StatesPerfectly located near Innsbruck with incredible beauty. The host of the hotel secured a dinner reservations for us and made sure suggested some relaxing thing we may want to do. It was truly an enjoyable place.
Stayed in September 2023
Reviewed: 17 September 2023
Robert
Czech RepublicVery noisy surroundings if you have room with windows to the main street. Unable to sleep almost all night. Small room (net bedroom 10m2), missing A/C
Very kind staff, great breakfest
Stayed in September 2023
Reviewed: 30 August 2023
Carola
United KingdomThe room had for its size a touch too much furniture and felt a touch cluttered.
The welcome from the receptionist was excellent. Very friendly, anticipating every need. I had booked for my parents who welcomed the lift directly from the car park. Breakfast was very lovely too, by bus in 10 minutes in Innsbruck with the bus stop very close. Location was also very quiet, allowing a good night‘s sleep in very comfy beds.
Stayed in August 2023
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