The only minus I can find is the Spa area/ Pool area; is a little bit to small for such a big hotel ; In the future will be perfect if they make also a pool outside, with more sun loungers; really it need it!

Hotel is very nice; the food was great; We had breakfast and dinner; the room was also very nice with very nice view! I would like to Thank You to the staff because they have made possible to have the room a little bit earlier ( pregnant in 8 Months) and for me that was heavenly because I could to sleep and to relax after 3 hours of driving... and this thing was really a nice gesture that shows that the customers are very important for them! so Thank very very much!

Stayed in April 2024

The service in the restaurant was a bit slow and inattentive. They did care and were nice when they were there, but you often had to wait longer times for someone to come your way. I think they might have been understaffed when we were there, as it is out of season generally, but the hotel was quite full.

The design of the hotel, the atmosphere of the rooms and the SPA, were really awesome. The facilities are great, the swimming pool has a decent size, the saunas are very nice. My personal favorite is the steam room with the lights and aroma therapy. We ha a very spacious room, with a small sauna of our own, and with a cool view to the gardens and the local creek.

Stayed in May 2024

You can hear neighbors

Nice place.. 15 min from slopes

Stayed in February 2024

The only possible criticism I could have is that I wish the saunas had longer opening times (later and in the morning) and wish the pool were open all day but I understand that this might not be possible logistically

Everything was exceptional. To be honest we had been very disappointed in the past by overnight stays in Austria (rude, conservative, inflexible staff) and were expecting the worst, but the staff here were lovely and accommodating. The rooms felt very luxurious for the price. The dinner and breakfast were amazing, also especially for the price. Loved the pool and saunas. One of the best nights of our trip. Thank you!

Stayed in April 2024

The mattress was very uncomfortable. But other than that it was a great stay.

The food was delicious and the staff was very friendly!

Stayed in April 2024

The variety of food for breakfast. More alternation would bei great.

Big rooms, very clean and comfortable. Dinner was of really high standard.

Stayed in April 2024

Food, service and rooms were all great. The spa area was simple, but nice, clean and had a nice sauna.

Stayed in February 2024

Spider webs in the room, one hotel employee seemed at one point a little drunk

Modern hotel, with nice food both for breakfast and dinner. Pool and sauna were also nice. Hotel was located 5-10min drive away from both Hochzillertal and Zillertal Arena wich was of great convenience.

Stayed in February 2024

Staff were lovely. Food was excellent. Hotel was immaculately clean.

Stayed in January 2024

Lack of climate control in the room but definitely not an issue

Very clean. Great dinner and breakfast. Welness area

Stayed in January 2024

This that could be improved: - The parking situation was slightly confusing (it's not clear if spaces are closed or not). - For some reason the bathroom heating is on a very short (~minutes) timer.

Staying at VAYA was a great experience. Amazingly decorated, very clean with nice staff, I can only praise the hotel. Things to especially highlight: - Excellent restaurant with both Vegan and Vegetarian options. And Vegan options were delicious! - Locker room at the Kaltenbach lift so no need to cary skis every day. - Ski Bus station right at the hotel. - Pool was clean and spacious.

Stayed in January 2024

Early checkout

More visual comunication inside hotel

Stayed in January 2024

Nothing

Very good an clean hotel! It was incredibly pleasant to stay there

Stayed in November 2023

You had to request information in English

It was warm, clean and excellent value for money

Stayed in November 2023

To little occupied on one evening so we waited for dinner little bit longer

Extremely friendly personnel and very helpful und trying to make your stay as much comfortable they can

Stayed in July 2023

We arrived early to breakfast where there was plenty of room inside but the stuff kept us sitting outside where my kids got cold. The guest card gave a minor discount for the lifts nearby.

We had a big room with excellent view, the pool was amazing and had sauna just near the kids pool so we could watch them.

Stayed in August 2023

No clothes allowed in the spa Not enough electric station for cars Difficulties for the waiters to communicate in english

Beautiful and comfy The staff is nice, especially Maria

Stayed in August 2023

I wish they had water and towels at the gym. Also they could give some beverages like lemon water and fruits in the pool. Dinner options should be a la carte and no a pre-planned menu.

Beautiful and comfortable place, Our room was perfect for our family of 4. Great family pool and the best family sauna.

Stayed in June 2023

We booked suite room without sauna in the room and we really liked it. The room was big and comfortable, very cozy. Keep in mind though that these rooms differ and they don't all look like the one in the picture. The picture made it look more dreamy, with a step and more spatious. The room was good but not as luxurious and dreamy as in the pictures.

This hotel offerz very high quality for a reasonable price in this area. I can definitely recommend it. We visited Vaya second time this year and we equally liked it. We were especially amazed with beautiful view from sauna on 4th floor. It also turns out it is worth revisiting because we did not see half of the things in this hotel when we were here the first time. The hotel has a lot to offer.

Stayed in March 2023

Everything was perfect - location of the hotel, food, staff, design. My mum and I really enjoyed our vacay and we are definitely coming back.

Stayed in May 2023

The room very was comfortable and the view outside my window was breathtaking. The food was very delicious. The staff were also very helpful.

Stayed in May 2023

Parking spot was a bit of a hike up the hill.

Great staff, room, food, amenities!

Stayed in April 2023

Strange way to manage towels for use in the pool and sauna area.

Excellent food. Comfortable family rooms. Outstanding staff.

Stayed in March 2023

close location to school

modern look, comfortable rooms

Stayed in March 2023