Reserva Iryapú, 3370 Puerto Iguazú, Argentina
#103 of 112 hotels in Puerto Iguazú
Guests' ChoiceBased on 17 hotel reviews
6.7Cleanliness
7.0
Comfort
7.0
Location
8.0
Facilities
6.5
Staff
7.8
Value for money
6.8
Free Wifi
6.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We’re currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil, and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 17
Reviewed: August 8, 2023
Camila
New Zealandhad no reception in our room and managed to miss several emergency calls.
comfortable beds
Stayed in July 2023
Reviewed: July 31, 2024
Federico
ArgentinaHotel room and some common areas are in very poor condition. We were all given towels with holes and tears. Breakfast was bad.
Locations wasn’t bad and room rate was great but we expected way more based on reviews and photos
Stayed in July 2024
Reviewed: June 23, 2024
Daniel
United States of AmericaSmells like mildew
Location
Stayed in June 2024
Reviewed: June 14, 2024
Raluca
ArgentinaThe staff members, especially from the reception!!!!! And in general, I asked for some help during breakfast since I was sick, and they didn’t care and left. Old furniture The tv doesn’t work No toiletries The location 30 minutes from the center
Stayed in June 2024
Reviewed: June 13, 2024
Henrique
Brazilthe rooms are kinda old, the heater was not working properly and we didn't have heated water, only cold.
The ambiance is very amazing. Location is great, close to the center of the city. And the staff people are really great and kind.
Stayed in May 2024
Reviewed: March 25, 2024
Santi
PeruRoom wasn’t clean, we found two cockroaches, there wasn’t toilet paper.
Close to Brasil customs
Stayed in March 2024
Reviewed: February 21, 2024
Michael
United States of AmericaWhen we arrived, they gave us a room inferior to what we requested and paid for. That night we had a tarantula in our room, which was the size of my hand. The next day we asked to be moved to the cabana, which was the accommodation we requested. The refrigerator was probably about 30 years old, completely rusted and didn't run. The towels were dirty and stained. The bathtub had a big rusty hole in the bottom, so when you showered the water flowed out all over the bathroom floor. The tub also creaked and yielded when you got in, giving the impression it was going to break at any moment. The swimming pool need to be fixed. The pool is shallow and they tiled the floor with a very slippery tile. When you are getting in and out, you have to careful not to fall and get hurt. You can only get ice during the hours the restaurant or pool bar are open. They are open very limited hours. The bar by the pool only serves beer and a few basic drinks. The breakfast was quite unimaginative. Tried to speak to the manager but he refused to talk with me. I could see him through the glass on the wall just sitting there speaking to some other guy, but he told the desk clerk he would not speak with us. We were supposed to stay there 4 nights but left after 2. Booking.com tried to get a reply from the manager, on our behalf and they ignored Booking also. Disputed the entire charge on my Visa card and am waiting to see if they reply. I would have given them a ZERO but that was not an option.
Stayed in February 2024
Reviewed: October 19, 2023
Cora
United KingdomThe hotel is run down, bedding is old and synthetic, towels are very small and old, no toileteries except bottle of shampoo and soap, no kettle and the room has a very strong smell of damp. Also there is not facility to have a cup of coffee or anything except the swimming pool bar that offers cold drinks outside. The food in the restaurant is not good either. The actual location and the building are very nice but you can tell whoever owns the place does not care to make your stay comfortable. It needs a lot a lot of improvements...starting from small things in the room up to bigger things like having a café to hang out and chill.
The location, good shower and nice jungle view from room and all the staff are very nice.
Stayed in October 2023
Reviewed: July 13, 2023
Jennifer
United States of AmericaMusty, moldy smells of the quarters, old amenities, thin blankets, difficult to get in and out of the sliding door with the key.
Beautiful surroundings.
Stayed in July 2023
Reviewed: April 10, 2024
Kira
United States of AmericaThere are no comments available for this review
Stayed in March 2024
Reviewed: July 27, 2023
Michael
United States of AmericaThere are no comments available for this review
Stayed in July 2023
Reviewed: March 6, 2023
Noel
ArgentinaThere are no comments available for this review
Stayed in March 2023
Reviewed: December 28, 2022
Alina
ArgentinaThere are no comments available for this review
Stayed in December 2022
Reviewed: July 25, 2022
Victor
ArgentinaThere are no comments available for this review
Stayed in June 2022
Reviewed: July 22, 2022
Arturo
Puerto RicoThere are no comments available for this review
Stayed in July 2022
Reviewed: December 25, 2021
Bárbara
ArgentinaThere are no comments available for this review
Stayed in December 2021
Showing 1 - 17
Soest, Germany
Bad Hofgastein, Austria
Trogir, Croatia
Prague, Czech Republic
Acapulco, Mexico
Barmashino, Kazakhstan
Srinagar, India
Tungufell, Iceland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content