Service fairly indifferent. Breakfast was carnage, needed a much bigger area for the number of people.

Meal was basic but ok.

Stayed in September 2024

None of the windows or doors in the cabana were fully sealed so a night with the lights on the rooms were full of gnats.

The property looks like it would be gorgeous in summer. In winter the grounds need a bit of upkeep. We stayed in a two room cabana which was very cute and a great size. The staff were all very nice and the food was decent and reasonably priced.

Stayed in August 2024

Friendly staff, perfect location

Stayed in June 2024

Wifi was terrible, needed to be cleaned properly (bathroom was full of dead bugs that weren’t cleaned at all). Restaurant opening hours too late.

Pool, location

Stayed in December 2023

Very well kept and maintained.

Stayed in December 2023

bad wi fi indifferent cuisine

the gardens

Stayed in February 2023

this isn’t a luxury hotel, it’s quite tired and mainstream. location is fairly close to the falls but everywhere requires a cab

Pool and games room cocktail menu nice staff

Stayed in December 2022

The breakfast was good but the same every day so it might be nicer if we could have more choices or changes, but again, it tasted good.

Hotel staffs are very nice and helpful. Hotels are in very quiet forest and we enjoyed birds singing. The room was a bit old but clean and has necessary equipment.

Stayed in November 2022

old looking but great gardens

Stayed in May 2022

unable to walk anywhere due to distance from the town, limited english speaking staff.

We stayed in a bungalow, which was wonderfully spacious, and ideal for our family. The pool was bigger than expected, and loved by the children. Having bus stop outside the hotel was perfect as we did not have our own transport. However the hotel was really accommodating with allowing us to use facilities when we arrived early and then had to wait for our bus at the end of the trip

Stayed in April 2022

Mafia with taxis. You cannot take another taxi that the ones on the hotel.

Next to cataratas

Stayed in January 2022

I think it doesn’t worth that much the room is very simple and the is no wifi in the room even in the lobby was slow but I liked the staff there were very helpful and kind.

location in the middle of the nature

Stayed in January 2022

Elevator

It would be unfair not to recognized most excellent experience I had with font desk personal. I would especially like to recognize Mr.Reserve's from the moment he greeted us when we checked in to the time of check out next day this guy is marvelous so incredibly helpful. He is an asset to your establishment because of the great experience I had with him “you count on me being your ambassador to my friend’s, family and people I know for recommendations. Where I am praising your staff I had to say you need to make efforts to provide more emanates at the facilities. Like elevator not all of the people can use stairs with luggage to go up to 2nd floor. Best example is if I had to bring my 76y old mom to enjoy the vacation with us we couldn’t have. Room was excellent. Perhaps just a suggestion people come to you from all over the world and bring different gadget so if you could keep out let’s capable of using different kinds of -lugs

Stayed in August 2024

Tracking and signing for every little thing

Hotel staff

Stayed in May 2023

Rooms are tiny, beds are hard, barely any pillows and those are also hard. The bathroom is old and tiny and no amenities. The staff at the front desk had a bit of an attitude.

The location was nice, the breakfast was pretty good, albeit just a continental breakfast with some scrambled eggs as the only hot food option. The pool looked nice but was unavailable for use during our stay. The property was cool looking and in fair shape, but nothing exotic. Close to the national park and airport. For staying on the Argentina side it was good. We had more than enough time to see everything in a day. Like too much time. Probably enough to get to the Brazil side as well.

Stayed in February 2023

Literally charged for anything extra. Didn’t even have free water for guests

Buffet dinner was excellent

Stayed in October 2022

The bathroom was very dirty. The hot water in the shower was just barely warm in the evening. They had no water or any other drinks in the mini fridges. There was no Wi-Fi in the room. There were hardly any guests staying at the hotel but they put us in one of the very last rooms, far away from the lobby and everything else. The staff who escorted us to our room was a bit overly friendly and asked us a lot of unnecessary questions which added to the feeling of discomfort being so far away from the main lobby. The staff changed the price on me two times and charged me extra right before we left even though it had been their mistake in the first place. Supposedly the exchange rate had changed over night or something weird like that. I didn’t feel like fighting so I left it but was pretty disappointed and felt like they were taking advantage of two young ladies.

it was pretty from the outside and well lit

Stayed in June 2022

The WiFi connection in the room was terrible. We had connection for a total 15 minutes in 3 days. We lived in room 3xx The breakfast and dinner buffet was mediocre at best. The AC and fridge in the room could at times be quite noisy, but the noises disappeared again after a couple of minutes.

The pool area is nice. The pool area has a nice shower/changing area The surroundings of nature is quite beautiful

Stayed in January 2022

The only complaint was the wifi connection. But really that shouldn't be a priority in such a beautiful place.

Everything was great but the staff was the best.

Stayed in October 2021

There is no point of the pool you’re in a jungle it’s full of bugs. Only the manager speaks English. the location is bad as it’s far from the falls but also far from town where the nice restaurants are. There is meant to be a bus but it’s didn’t even stop. The hotels taxis cost more than a regular taxis off the street so it costs 25% more to go into town than it doesn’t to get back which is because of their drivers charging more. I guess as the hotel get a cut. The staff didn’t help with getting around. One even laughed when I asked them to show me where the bus stop was. he didn’t speak English to be fair so maybe it was a language issue.

The bed was comfortable and the bedroom was cleaned daily.

Stayed in May 2022

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Stayed in January 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in July 2024