I did not like (a) the big curtains on either side of the lobby, which makes the whole place look very cheap (b) the swimming pool water was not warm at all (c) hydromassage pool is free of charge in many hotels but in your hotel there is an additional charge

I liked the location, cleanliness & value for money

Stayed in September 2024

Bit out of town

Modern , clean, value for the money, helpful team with good English, nice steakhouse in the garden

Stayed in January 2024

The location of the hotel isn't in the centre of the city, my mistake as I should have researched more. I was unable to have any spa treatments/use the facilities when I arrived as I hadn't pre-booked however I had reached out to the hotel the week before and had no response so this was a little disappointing.

The hotel is great, its very simple, as most city hotels you don't spend much time there so its a good comfy bed, a big spread for breakfast and hot showers and good internet.

Stayed in February 2024

The facility has little to no extra services. The pool was nice but had a really limited menu of drinks to order from. No room service, so don’t count on having dinner in the hotel. There are some restaurants near by, but no room service.

very nice rooms and located in a small commercial complex. Really near to a Western Union, good for foreigners that with to exchange currency. Rooms were quite spacious and had comfortable beds and a nice bathroom.

Stayed in January 2024

The breakfast is the same everyday

Staff, location and facilities

Stayed in December 2023

Very good shower with hot water with good pressure however the shower does wet the bathroom a lot (as is the same with all argentinian places we've been to).

Very large room, with a large and comfortable bed, very good shower with hot water with good pressure. Good heating and cooling unit. Very good cleaning staff, always keeping the room and bathroom tidy and clean. Good breakfast with many options and a good duration (6 to 10 am). The staff were very helpfull and assisted us with managing the food we brought to our 7 month old baby.

Stayed in August 2023

Jacuzzi and pool were closed

Great staff

Stayed in October 2022

The rooms were not cleaned very well. Very poor breakfast

Very spacious hotel with a pool and spa

Stayed in April 2022

the breakfast was poor, we needed to pay extra for eggs

the room, the facilities

Stayed in December 2021

Far away from the city center. If your room overlooks the front driveway of the property & casino entrance, expect it to be loud Friday night into the wee hours. Boom boom music over & over on a giant screen. Breakfast featured lukewarm coffee and cold eggs. One day the eggs looked a sickly gray/green color. Sewer smell pervaded my room. Not pleasant. Lighting in the bathroom is horrible.

It was a secure property

Stayed in May 2024

Price. The complimentary wine was just two sips! Why bother 🤬. No complimentary water in the room. Pillows are jumbo and uncomfortable.

The pool was the best part.

Stayed in March 2024

Lock system is outdated and required lots of effort to open room door or underground parking door every time. Wish there were no problem with getting into your room :(

Second time in Mendoza, second time in this hotel. Amazing place, great activities and rooms, casino, cinema, excursions, restaurants and pool. Great underground parking with special places for guests, completely free. Personal is friendly and kind, gave us a tip how to exchange the money now (there is great exchange rate in casino, but to change dollars or euro you need to buy casino tickets in the cashier desk, then put into slot machine and collect vouchers, that you can exchange for pesos on the cashier).

Stayed in December 2023

Wifi at the room did not work at all, air conditioning was extremely loud and did not manage to keep the room cool, everything else more or less working but just old.

Pool was nice but next to a main road

Stayed in March 2023

Once you left the beautiful foyer to go to your room, the hotel showed it's true colours. Instantly the lift smelt of an old hotel and the carpets looked like they hadn't been hoovered in a while. Once we entered the room, you could instantly notice that the floors didn't look like they hadn't been cleaned fully, lots of dust, a smell of old hotel furniture. Overall not a great experience for us. Very disappointed and actually the worst hotel in our 3 weeks in Argentina and Chile so I definitely won't be recommending this. The location is good if you want to use the arena facilities but for tourists to visit Mendoza as a city it's pretty far out.

The foyer and pool side were the highlight of the hotel as these looked like they had been maintained a lot and fairly new as well. Breakfast was okay but didn't have any hot food choice for the size of the hotel The hotel staff were very friendly and spoke enough English to get by for what we needed. They always were on hand for taxis or any help we needed

Stayed in December 2022

staff wasn’t helpful or friendly, rooms weren’t that clean, overall a 2-3 star hotel experience

location is good, quick access to the highway

Stayed in October 2022

very poor maintenance. keys would daily de-magnetize no matter what you do. a/c is super noisy. mattress in bad conditions. carpets were old & dirty. breakfast is pretty limited. bathroom has a window which can be seen from the room. therefore if smb uses the bathroom, can wake you up.

it’s in a mall in maipu. with a casino, cinema, and restaurants. it has a reasonable gym. staff kind and helpful.

Stayed in August 2022

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Stayed in February 2024

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Stayed in October 2023

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Stayed in January 2023

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Stayed in December 2022

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Stayed in October 2022

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Stayed in July 2022

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Stayed in May 2022

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Stayed in March 2022