An all inclusive experience

Stayed in August 2024

That I was the only international guest and there was no tours to the hot spring.

The staff was really nice, it was also cleaned every day. The food was really nice as well and it was all included. Eventhough I was the only international guest, I had a great time. It's an old soviet building and the room furniture transforms you back in time. The host was the only one who spoke English but made me feel very welcome!

Stayed in June 2024

The girl mentioned above. She really seems like she hates her job and was rude to all of the guests. Also, the treatments were nothing special. The soundproofing in the rooms was pretty bad. You could hear someone peeing in the room next door. The cleanliness was also an issue. There were hairs in the bathroom and on the bed. The elevator on the 4th floor gave a nasty electric shock every time I had to use it. Also the cleaners just walk into your room without knocking and waiting.

The staff (apart from the girl who collects the food tickets in the dining hall, who was rude and miserable) were great. There was a decent selection of food. Peaceful location. The other guests were friendly and nice to be around.

Stayed in October 2021

Overall this is a Soviet hotel, 4th floor is very old and needs renovation. You can also book nicer room for more , but I found out about it only in the last day of our stay.

Good healthy food, central location, awesome view. unfortunately 2 days wasn't enough to get all the treatment , if you like quiet places this hotel fits you right.

Stayed in October 2021

Wi-Fi is unstable. Small rooms.

Excellent staff , really helpful. Nice "sanatory food" an d breakfast in the same style. Hotel is a time capsul from the 80´s in a nice way. Free parking. Treatment included.

Stayed in October 2021

Furniture was old and broken. We couldn’t sleep because of noisy beds.

It was clean and food was good.

Stayed in September 2024

A great place to relax. Very friendly team. Beautiful surroundings. Mineral waters, waterfalls. Geysir. Had a wonderful time. Thank you.

Stayed in June 2024

It’s a typical Soviet style place. It was like being back in the USSR. (At least that’s what I’ve seen in the movies). The furniture was defo older than me. Some cracks in the walls. No washing machine (I was surprised to find out, that the bucket provided was for washing your closes in). No hair dryer (only in delux rooms) . The food was limited - if you don’t show up exactly on time - most of it is gone, specially the meat and sweets, and you end up having what’s left of it. There is a reason for it -from what I understood, they provide discounted rates for parents with disabled children, and also accept people who come under the state programs. Which is honourable. But if you are used to comfort, and paying for it yourself - better opt out. In general I found Jermuk highly overrated. It’s a very small town, but very expensive. All treatments are questionable. Doctors don’t even pay attention to what you are saying. I didn’t feel better after two weeks. Also sometimes you can hear shooting in the mountains, and I can’t say I felt 100% safe. If I go back there - it would not be for the treatments for sure.

Everyone was super friendly. I loved the personnel. And I liked the food. Special compliments to everyone working in the kitchen, specially the chief. The breakfast could be slightly better though, but other than that - I was satisfied. The room was small but with a big window, and it was bright. I made some good friends there. The air there is very clean and it’s quiet. Beautiful nature. Lots of organic fruits and veggies, pure honey, home made jams.. yum. If the price was not so expensive- I would just spend a few weeks there away from civilisation.

Stayed in July 2023

Charger spot next to bed is missing, but the rest is perfect

I stayed 2 night, they offered one day health procedures. Everything is good

Stayed in May 2022

Hotel is very old, beds are noisy, internet is very weak, treatments didn’t meet our expectations, lunch and dinner were normal.

There is a boy who speaks English and did everything to help us, I really appreciate him, breakfast was very good.

Stayed in May 2022

The furnitures are old specially the bed very noisy and the linens are over used, poor buffet and no taste

Friendly Stuff, nice location.

Stayed in January 2022

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Stayed in August 2023

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Stayed in August 2023

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Stayed in November 2022

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Stayed in May 2022

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Stayed in January 2022

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Stayed in September 2023

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Stayed in August 2023

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Stayed in June 2022

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Stayed in June 2022

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Stayed in November 2021

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Stayed in October 2021