Palm West Beach, Palm Jumeriah Dubai, Palm Jumeirah, 566771 Dubai, United Arab Emirates
#102 of 740 hotels in Dubai
Guests' ChoiceBased on 487 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.4
Facilities
9.1
Staff
9.4
Value for money
8.6
Free WiFi
9.2
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End of dialog contentReviewed: 23 September 2024
Valentina
United Arab EmiratesEverything was perfect
Professional staff, clean and beautiful hotel, they upgraded us for the best room and left us speechless, the room was spacious and bright, an amazing view and service on top of that was excellent, we felt sad to leave!
Stayed in September 2024
Reviewed: 20 September 2024
Frances
AustraliaFirst rate service (Swam was amazing, even phoned up to our room to check if the extra bed had been brought in), no details overlooked. Great location, beach club access, walking distance to monorail & Nakheel Mall & hop on/off bus tours.
Stayed in September 2024
Reviewed: 18 September 2024
Hawraa
KuwaitI didn’t like that in the front of the hotel always crowded, and also the shower of the bathroom was not good and no hot water .
Stayed in September 2024
Reviewed: 17 September 2024
Katarzyna
United Statesrooftop pool, big - clean rooms, very nice stuff
Stayed in September 2024
Reviewed: 15 September 2024
Shameer
PakistanOverall experience was great.
Stayed in September 2024
Reviewed: 14 September 2024
Iosif
GermanyThin walls and charging 5AED for a bucket of ice
Location, clean, quirky, rooftop pool, great breakfast
Stayed in September 2024
Reviewed: 12 September 2024
Vaishak
United Arab Emiratesnothing to mention
Amazing location,Friendly staff and Mr. Badry at the reception was of great help and he upgraded our room to super deleuxe
Stayed in September 2024
Reviewed: 10 September 2024
Naqash
OmanOnly your lifts
Great experience
Stayed in September 2024
Reviewed: 4 September 2024
Scolastica
TanzaniaEverything was good
Stayed in August 2024
Reviewed: 2 September 2024
Devon
South AfricaThe breakfast was incredible. The views from the room beautiful and the roof pool magical.
Stayed in August 2024
Reviewed: 31 August 2024
Thibault
CanadaI have nothing bad to say.
Everything was perfect. I can honestly say that it was probably the best hotel experience I have ever had) The staff were extremely friendly, everyone was happy to help us. The food (we had a half-board) was perfect, best a-la-carte all-included restaurant I have seen, props to the chef. Also, I wanna specifically mention that, because I wrote in advance about our anniversary with my girlfriend, I had the surprise to see us get a free room upgrade, a heartwarming letter and a super cute cake made specifically for us at our arrival. We were both very touched by that. 10/10 overall, thank you!
Stayed in August 2024
Reviewed: 13 August 2024
Mwanaidi
TanzaniaN/a
Cleanness
Stayed in August 2024
Reviewed: 11 August 2024
Wanjiku
GermanyNothing
Excellence! Location, sea view, the restaurants and comfortable bed. Diana at the check in was friendly and professional. The breakfast team comprising of Juliet her colleagues was very attentive to the needs of the guest.
Stayed in August 2024
Reviewed: 7 August 2024
Mohammed
Saudi ArabiaThe sea temperature is too hot in August and has algae; the water is greenish.
The Seaview is superb. The gym is decent. Restaurant Maison Mathis is amazing. The staff are super friendly.
Stayed in August 2024
Reviewed: 5 August 2024
Lida
ArmeniaI didn’t like the water in the sea, but it is because of the weather.
I liked the staff very much. All the staff was helpful. Special thanks to Honey from front desk for organising amenities in our room for our special occasion.
Stayed in August 2024
Reviewed: 5 August 2024
Abouelella
United Arab EmiratesPeople are so friendly so helpful every thing you need you will find there or nearby , even the access to the hotel is so easy entrance and exit from the palm
Stayed in August 2024
Reviewed: 4 August 2024
Tamara
SwitzerlandNice view, it was not loud in the room
Stayed in May 2024
Reviewed: 3 August 2024
Miroslav
SlovakiaBreakfast could be better with wider choice.
Great location, nice beach.
Stayed in May 2024
Reviewed: 1 August 2024
Gürkan
TurkeyThe best hotel I've stayed in Dubai. The location, staff, and service are very good. I recommend it to everyone. I lost my wallet and there was $10,000 in it. They found my wallet and brought it back to me. I thank Hamed Farouk and his team for this.
Stayed in July 2024
Reviewed: 29 July 2024
Ramez
United Arab EmiratesThe pool is a bit small. The ceiling shower didn't work properly but was very happy to complaint.
I recently stayed at this wonderful hotel with my family, and our experience was exceptional. Upon arrival, we were pleasantly surprised to be upgraded from a city view room to a stunning sea view room. This made our stay even more special. A heartfelt thank you to Ms. Honey at the reception. She went above and beyond to make us feel welcome, offering us drinks and providing all the information we needed. Her warmth and attention to detail truly set the tone for our stay. The room was immaculate, featuring a beautiful wooden floor, which I prefer over carpets due to cleanliness concerns. The toilets were new and had a pleasant smell, consistent with the rest of the room's fresh ambiance. The overall cleanliness and condition of the room were outstanding, making it a very comfortable stay for our family. I also want to extend my gratitude to Ms. Runa, a server in the restaurant. Despite it being a buffet, she seemed to anticipate our every need, and her kindness towards our son was much appreciated. Her service made our dining experience memorable. The availability of water in the lobby was a nice touch. The breakfast buffet was fantastic, with a wide variety of options, and on our last day, Runa provided a complimentary breakfast menu which was a delightful surprise. I also want to commend the hotel administration for creating such a positive environment for their employees, which clearly translates into excellent service for the guests. Overall, this hotel truly deserves a 5-star rating for its outstanding service, beautiful accommodations, and wonderful staff. We will definitely be returning!
Stayed in July 2024
Reviewed: 28 July 2024
Samuel
ThailandEverything was great.
The staff were really helpful when checking in, helping me with different apps for discounts and taxis. Again, the staff were great with our early check out, supporting us in booking a big taxi for our luggage and organizing the ‘breakfast on the go’ so we had something to eat before our journey.
Stayed in July 2024
Reviewed: 25 July 2024
Keeren
United KingdomRooms are a bit small
Swimming pool
Stayed in July 2024
Reviewed: 22 July 2024
Hana
BahrainVery loud music during the weekends only from the beach clubs :( it ruined the nights . But weekdays is fine
Great hotel great breakfast great views on the beach great staff cozy hotel
Stayed in July 2024
Reviewed: 12 July 2024
Karlie
AustraliaNothing to comment
Location was fantastic easy to get around, facilities were fantastic everything you need at you finger tips
Stayed in July 2024
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