Sheikh Khalifa Bin Zayed Street, Al Mankhool, PO Box 119646, Bur Dubai, Dubai, United Arab Emirates
#216 of 740 hotels in Dubai
Guests' ChoiceBased on 2055 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.5
Facilities
8.7
Staff
8.8
Value for money
8.4
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 September 2024
Sanober
United StatesBreakfast was the best, amazing staff. Would stay here every trip
Stayed in August 2024
Reviewed: 24 September 2024
Paul
United KingdomNothing
Really nice Hotel, near a shopping centre as well
Stayed in July 2024
Reviewed: 23 September 2024
Deepak
IndiaWanted Smoking Room
Excellent
Stayed in September 2024
Reviewed: 21 September 2024
Lucinda
MalaysiaSuggest providing bedroom slippers for the room.
The staff were very helpful n friendly
Stayed in September 2024
Reviewed: 20 September 2024
Paul
Australiaall good
Great hotel, really helpful staff and good breakfast
Stayed in August 2024
Reviewed: 17 September 2024
Attar
OmanNone
This hotel is one of the best! I’ve stayed here 9 or 10 times, and each visit has been fantastic. The location is perfect, close to everything. The staff is amazing, especially Jenny at check-in—she was amazing, amazing, amazing! Always a warm welcome and great service. Highly recommend for a wonderful stay. Can’t wait to return!
Stayed in September 2024
Reviewed: 14 September 2024
Mohamed
Saudi ArabiaBreakfast is a little good, the restaurant is crowded
Locatio, staff
Stayed in September 2024
Reviewed: 13 September 2024
Paul
Australiaall good
Grat quality hotel, good breakfast
Stayed in September 2024
Reviewed: 12 September 2024
Jakob
AustriaPool and pool-bar close very early .
Nice, clean hotel, nice breakfast with various choices.
Stayed in September 2024
Reviewed: 8 September 2024
Vinit
IndiaThe room service menu is less extensive than it could be.
Having stayed here prior I like the service standards of all customer touchpoint teams and the location is good.Being a relatively newer property compared to many other jaded Dubai hotels, the furniture and fixtures are also in good shape and the bed is very comfortable too which is important.
Stayed in September 2024
Reviewed: 7 September 2024
Ahmed
United Arab EmiratesThe stay was pleasant, and the staff were very kind, especially Fawzi, who was extremely elegant and respectful. I hope to visit again as soon as possible. I highly recommend staying there.
Stayed in September 2024
Reviewed: 4 September 2024
M
Pakistanvalue little bit high in this off season
Great Location lot places for food and shopping, near to metro
Stayed in September 2024
Reviewed: 3 September 2024
Dr
Saudi ArabiaLuxurious stay with generous upgrade. Thanks to the guest relation and the reception staff.
Stayed in September 2024
Reviewed: 2 September 2024
Paul
United KingdomNothing
Continued stay see other review but very good
Stayed in July 2024
Reviewed: 2 September 2024
Paul
United KingdomNothing
Great location for what I wanted for work
Stayed in July 2024
Reviewed: 2 September 2024
Doaa
Kuwaitwe had an incident with one of our room they gave us the key and when we went to the room there was an electrician man inside, and the service was slow .
It’s new clean and good , fawzy in the reception was very helpful .
Stayed in September 2024
Reviewed: 2 September 2024
Shibu
United Arab EmiratesThe dinner menu was was limited. Need more variety of food.
We had a great stay at the Hotel. Breakfast was very good. The staff was extremely kind and helpful. Special mention to Remidios. Overall a comfortable stay and the location was perfect.
Stayed in September 2024
Reviewed: 1 September 2024
Maxwell
United KingdomThe TV had less English speaking station channels making it difficulty to access -up- to- date news.
Staff were very helpful and courteous. The gym was very accessible 24/7 making it easier to access and utilised. The Hotel was not far from the Burjuman Metro station. Staff such as Tariq, Saw, Shubham and Ahmed always ready to help.
Stayed in September 2024
Reviewed: 30 August 2024
Rishabh
IndiaBreakfast wasn’t impressive for Hilton standards. Not a great spread
Stayed in August 2024
Reviewed: 30 August 2024
Monaliza
United Arab EmiratesTv. Will appreciate if it is a smart TV with access to at leastYouTube.
The staffs are good most specially the life guards at the pool area
Stayed in July 2024
Reviewed: 28 August 2024
Johncraddock
AustraliaNothing
The hotel is very impressive, the staff went out of their way to assist you. The cafe is amazing with a huge range of food to suit people from all over the world.
Stayed in August 2024
Reviewed: 28 August 2024
Khan
United KingdomPrice slightly higher
Fanstatic Breakfast!
Stayed in August 2024
Reviewed: 27 August 2024
Brk
MoroccoTo be honest everything was good
Our stay at your hotel was wonderful eveything was perfect especially the staff , the recepsionists , at the restaurant , the swimming poil guys , everything and everyone was just perfect Thanks
Stayed in July 2024
Reviewed: 26 August 2024
Basma
United Arab EmiratesDinner was very week and no variety at all only 3 option and I was on half board they said that there is no drinks included in dinner
Everything was amazing I like the place and the staff
Stayed in August 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content