Doctor Nequi 12, AD 500 Andorra la Vella, Andorra
#66 of 79 hotels in Andorra la Vella
Guests' ChoiceBased on 360 hotel reviews
7.6Cleanliness
7.9
Comfort
8.0
Location
8.6
Facilities
7.6
Staff
8.5
Value for money
7.7
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 September 2024
Melina
FinlandMy "window" was tinted and showing towards a wall...
The receptionist who I spoke to was super friendly!
Stayed in September 2024
Reviewed: 20 September 2024
Ville
FinlandGood pool area and great gym, with lots of different machines. Location is great, hotel itself is maybe a bit on the older side, but it is well kept and is really clean. The staff was friendly and easy to talk with. Parking hall is really tight but it is very convenient what so ever.
Stayed in July 2024
Reviewed: 15 September 2024
Scott
AustraliaVery limited pool hours meant it was very busy, I don't understand why an indoor pool is only open for part of the day
Great value Great Breakfast Everything modern and in good order
Stayed in September 2024
Reviewed: 13 September 2024
Hollick
United KingdomCharge for parking of motorcycle
Pool and sauna
Stayed in September 2024
Reviewed: 12 September 2024
Pierre
FranceLa nourriture
Accessible confortable
Stayed in September 2024
Reviewed: 5 August 2024
Steinþórsson
IcelandThe bar, didn't have what needed for cocktails on the menu.
Clean rooms and very good breakfast. Location is good in Andorra and all the staff was great.
Stayed in August 2024
Reviewed: 29 July 2024
Michael
UzbekistanThere is no obvious hotel sign when driving to the hotel, we overshot the parking garage as a consequence and had to go around the one way streets again. Check-In took a long time. Also, there was no kettle in the room.
The room was a good size, the bed was comfortable, aircon worked well,and the shower was good. The hotel had a well equipped gym with both cardio and strength machines. There was also a small pool. The hotel had a nice bar and the waiters were very friendly.
Stayed in July 2024
Reviewed: 20 July 2024
Norma
United KingdomNothing
Location
Stayed in July 2024
Reviewed: 3 July 2024
Alan
United KingdomAll good.
There was parking for two motorcycles, breakfast was very good, and the Staff were exceptionally helpful.
Stayed in June 2024
Reviewed: 24 June 2024
Carmel
United KingdomGreat location, good value for money, price of drinks in hotel was reasonable for a hotel. Lovely pool on top floor
Stayed in June 2024
Reviewed: 11 June 2024
Caroline
United KingdomNo tea making facilities in room. Very bizarre that breakfast did not start until 07.30
Good location. Nice big room.
Stayed in June 2024
Reviewed: 4 June 2024
Pearlynn
SingaporeThere was an ongoing road construction which made it further to access the property from bus station. The ongoing lift upgrading works made the waiting time longer. The shower area is poorly lit and not well-insulated.
Very spacious rooms. Attentive staff. They gave us a free upgrade as well as champagne for our special occasion. There was nice looking pool/jacuzzi which we didn’t try.
Stayed in April 2024
Reviewed: 5 May 2024
Madeline
United StatesRoom was clean, well appointed and staff was terrific. Breakfast was good and the location perfect for exploring the capital city. In addition parking with an elevator directly to the hotel was very convenient
Stayed in May 2024
Reviewed: 27 April 2024
Jeffrey
United KingdomRoom excellent, Located perfectly for shopping and restaurants.
Stayed in April 2024
Reviewed: 23 April 2024
Patrick
IrelandRoom a bit dated, should have walk in showers, standing into bath tub to take shower is very outdated and not very convenient for people with mobility problems
Location was great, price was very good, good hotel for a couple of nights stay
Stayed in April 2024
Reviewed: 21 April 2024
Isabella
United KingdomCar park very tight. Room would benefit from new decoration.
Lovely pool. Great shower. Helpful staff. Location.
Stayed in April 2024
Reviewed: 20 April 2024
Michal
Czech RepublicI prefered harder mattress and plug in my bath wasn´t sealed correctly.
Amazing breakfest bufet, clean room, kind staff. Nice view from room on the hill/mountain
Stayed in April 2024
Reviewed: 6 April 2024
Sid
United KingdomSound proofing not good. Woken twice by noisy guests in other rooms.
Good location. Good car parking. Excellent staff.
Stayed in April 2024
Reviewed: 28 March 2024
Olga
LatviaThe bathroom could be cleaned a bit more carefully 🙏🏻
Nice room, delicious breakfast, excellent dinner, good recreation facilities . Thank you!
Stayed in March 2024
Reviewed: 27 March 2024
Petter
NorwayThe elevator was of the very slow and irritating stuff, so we used the stairs instead. If it wasn't for this, we would change from 9/10 to 10/10 👍🏼
The best place to have a daughter that is gluten allergic. Else, it was a perfect located place with everything needed and even then some more. Very helpful and polite staff.
Stayed in March 2024
Reviewed: 22 March 2024
Stuart
SpainGet a room at the front if possible as the rear rooms are so close to the local rooster (who’s screech starts at 3:30am and goes on till breakfast) that sleep even with earplugs is badly affected. Whoever thought it was a good idea to host roosters in the city centre should be checked in.
Food, parking, location, staff all great
Stayed in March 2024
Reviewed: 13 March 2024
José
PortugalInitial staff at reception was a bit cold and not very helpful until another receptionist heard the conversation and took over to help. Room was really hot, even with AC was hard to keep a decent temperature.
Almost all the staff was great and helped. Really good breakfast and dinner.
Stayed in March 2024
Reviewed: 13 March 2024
Jose
SpainCambio de toallas, botes de champu rotos.-
Stayed in February 2024
Reviewed: 12 March 2024
Érica
IrelandLoved hotel, great restaurant , had the a lá carte dinner and it was great, value for money for sure, the location is just perfect if you want to stay in the city. Room were great, clean, the only issue I found here was with the noise, the guests were very loud in the morning, no consideration with fellows guests, also the cleaner were very loud doing their cleaning, I would wake up every day with them cleaning some room around us, saying that they were so lovely and friendly that I never really complained to them.
Stayed in March 2024
Windsor Locks, USA
Wentzville, USA
Lynnwood, USA
Roppen, Austria
Boksburg, South Africa
Zadar, Croatia
Santiago, Chile
Arroyo Seco, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content