1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Loved the receptionist with French manicured nails lol which are my favourite on girls ooops anyway lol had lovely chat with her told her I was here for the wrestling and the breakfast so polite and then the room was lovely room 2 but I was near the reception front door so the door closes is heard but I still loved it heating actually works lovely duvet just like my bed no sheets so comfy and warm cos I hate the cold I really enjoyed my visit I didn't have the breakfast 😞 as I slept in lol cos I was so at peace a big thank you to you all I will be back definitely for the breakfast and see my friend at front desk 10/10 Coffee in room Heating that works Amazing front staff Such a lovely place with history Amazing decorating of rooms love the pictures of Inn Towels amazing Free coffee bits 10/10 Free shower gel was 10/10
Negative section of review
Not enough time stayed lol Your amazing nothing not to like Small request the mattress in room 2 is too soft and springy was a bit annoying check to see what I mean needs replacing for firmer newer one humble request 😊
Positive section of review
Glad we decided to choose this property to stay at! The place was clean and smelt really nice when first entered. My kids loved the Harry Potter themed cinema room so much. The attention to detail in the accommodation was remarkable, from the stylish decor to the well-equipped kitchenette, everything was thoughtfully designed to ensure a comfortable stay. The bed was incredibly cozy, guaranteeing a restful night's sleep after a long day of exploring the city. The location of the accommodation was also perfect, situated in a close proximity to Watford town with easy access to transportation and various amenities. Overall, my experience at Harry’s Retreat was nothing short of fantastic. I highly recommend it to anyone looking for a convenient, comfortable, and memorable stay in Watford. I’ll definitely be returning on my next visit!
Positive section of review
I absolutely love staying at The Borough. The rooms are so much better than the characterless boxes of chain hotels or the cramped accommodation often found in converted properties. So comfortable, spacious, and equipped with everything I may have needed. The room I stayed in on this occasion was above the bar and function suite, and it was totally quiet and relaxing despite a wedding reception immediately below me. The staff were, as usual, extremely welcoming, professional, interested in my individual (medical needs) and helpful. Especially on my arrival and departure. Housekeeping were very friendly, communicative, polite, and accommodating, making sure I felt unpressured during my check out.
Negative section of review
There is actually nothing to dislike about a stay at The Borough. Everything you need is provided. Perhaps the only negative is that there are no hotel specific parking arrangements, so you have to use public car parks which are pay and display at the standard rates and can be very busy. As with most accomodation in the City of Lancaster the room cost can be higher but in general I do regard it real value for money staying here when everything taken into account. If your budget can stretch to it at the peek periods.
Positive section of review
It's a lovely hotel with lots of history, friendly staff with spacious rooms and great facilities including lovely gardens in a central location, breakfast was excellent and the complimentary drink on arrival was an unexpected bonus, the cost is exceptionally good value for money
Positive section of review
. Staff brilliant. Loved the paintings, like the doors! Your notice outside about take away food-maybe could be more obvious? I enjoyed the food. Everything seemed v clean.
Negative section of review
The room made ticking noises-probably the heating? Not a real prob, just an observation. The bed felt a bit damp, after all the rain we’ve had, not surprised,
Positive section of review
We arrived quite late and was expecting the parking to be off site but was very simple which was a bonus. Check in was smooth and bed comfy
Negative section of review
The bathroom and carpets were a little dated but lovely clean sheets
Positive section of review
In the middle of the downtown , clean , good staff
Negative section of review
- breakfast so basic & needs to be Improved - No Room Service for meals
Positive section of review
Lugar tranquilo
Negative section of review
Longe do centro
Positive section of review
Location.
Negative section of review
Every thing about the property was worst experience of my life,from smelly dirty linen and pillows to broken furniture,appliances and disgusting bathroom.
Positive section of review
Very bed
