1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Derry Londonderry, United Kingdom
Positive section of review
Hotel is in a great location and it was fantastic to be able to park for free below the hotel. Check in was easy and Shanon on reception was friendly and very helpful in helping us to find things to do and places to eat. The room was large, comfortable, and clean. Will be booking in again if back in the city.
Negative section of review
Generally, everything was great, only thing I’d have liked to see is a fridge in the room. The shaving socket in the bathroom also made a concerning electrical buzzing noise.
Positive section of review
The Lamb was a lovely, comfortable place to stay the room was very comfortable, and the food was excellent had the steak the best I've ever had .The staff were excellent too very helpful couldn't fault anything .
Positive section of review
A well-presented reception with friendly staff, and good parking. The rooms were immaculate and well-equipped. Booking in and out was straightforward. Prices were reasonable for the location.
Negative section of review
The breakfast was average, with no bacon and you had to make coffee with a kettle. The neighbouring properties were noisy in the morning with a few lorries moving about.
Positive section of review
Very comfortable, well set up with great attention to small details that make your visit special, great food, exceptionally dog friendly and marvellous staff
Negative section of review
That we didn’t stay longer
Positive section of review
Great location lovely room, breakfast was very fresh. Staff at the bar were very hospitable
Negative section of review
The shower was very poor, just a trickle really, unusable, the lady at reception wasn’t very engaging, she needs to improve her customer communication skills. Also prices at the bar were a little high in my opinion.
Newcastle upon Tyne, United Kingdom
Positive section of review
Reception area welcoming. Room ready & accessed earlier check in.
Negative section of review
Standard room requires decor upgrade.
Positive section of review
It was clean and spacious and in excellent condition.
Negative section of review
Just a little noisy outside.
Positive section of review
It was a nice area, ideal for our family to stay in
Positive section of review
Te breakfast was excellant.
Positive section of review
The building
Negative section of review
THE ROOMS ARE ALWAYS COLD.... I WAS ON ROOM 6010, CALLED NUMEROUS TIMES FOR THE HEATING TO BE PUT ON, BUT NOTHING WAS DONE. WAS TOLD THEY WOULD PUT IT ON FROM THEIR MAIN SWITCH IN 20MINS. IT SHOULD BE HOT BUT NOTHING HAPPEN... LET THE HOTEL WITH A STUFFY NOSE AND FELL ILL THAT WEEK.