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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Maldron Hotel Derry

    Derry Londonderry, United Kingdom

    Average review score: 8.2
    • Positive section of review

      Hotel is in a great location and it was fantastic to be able to park for free below the hotel. Check in was easy and Shanon on reception was friendly and very helpful in helping us to find things to do and places to eat. The room was large, comfortable, and clean. Will be booking in again if back in the city.

    • Negative section of review

      Generally, everything was great, only thing I’d have liked to see is a fridge in the room. The shaving socket in the bathroom also made a concerning electrical buzzing noise.

    Reviewed: 29 March 2024 Stayed in March 2024
    Richard United Kingdom
  • The Lamb Inn

    Hindon, United Kingdom

    Average review score: 8.4
    • Positive section of review

      The Lamb was a lovely, comfortable place to stay the room was very comfortable, and the food was excellent had the steak the best I've ever had .The staff were excellent too very helpful couldn't fault anything .

    Reviewed: 29 March 2024 Stayed in March 2024
    Mark United Kingdom
  • Grand Sapphire Hotel & Banqueting

    Croydon, United Kingdom

    Average review score: 7.3
    • Positive section of review

      A well-presented reception with friendly staff, and good parking. The rooms were immaculate and well-equipped. Booking in and out was straightforward. Prices were reasonable for the location.

    • Negative section of review

      The breakfast was average, with no bacon and you had to make coffee with a kettle. The neighbouring properties were noisy in the morning with a few lorries moving about.

    Reviewed: 29 March 2024 Stayed in March 2024
    Alex United Kingdom
  • New Flying Horse Inn

    Wye, United Kingdom

    Average review score: 9.2
    • Positive section of review

      Very comfortable, well set up with great attention to small details that make your visit special, great food, exceptionally dog friendly and marvellous staff

    • Negative section of review

      That we didn’t stay longer

    Reviewed: 29 March 2024 Stayed in March 2024
    tim United Kingdom
  • The Castle Of Brecon Hotel, Brecon, Powys

    Brecon, United Kingdom

    Average review score: 7.3
    • Positive section of review

      Great location lovely room, breakfast was very fresh. Staff at the bar were very hospitable

    • Negative section of review

      The shower was very poor, just a trickle really, unusable, the lady at reception wasn’t very engaging, she needs to improve her customer communication skills. Also prices at the bar were a little high in my opinion.

    Reviewed: 29 March 2024 Stayed in March 2024
    John United Kingdom
  • Leonardo Hotel Newcastle Quayside - Formerly Jurys Inn

    Newcastle upon Tyne, United Kingdom

    Average review score: 7.9
    • Positive section of review

      Reception area welcoming. Room ready & accessed earlier check in.

    • Negative section of review

      Standard room requires decor upgrade.

    Reviewed: 29 March 2024 Stayed in March 2024
    Susan United Kingdom
  • StayEasy En-Suite London

    London, United Kingdom

    Average review score: 5.7
    • Positive section of review

      It was clean and spacious and in excellent condition.

    • Negative section of review

      Just a little noisy outside.

    Reviewed: 29 March 2024 Stayed in March 2024
    Kerema United Kingdom
  • Willow - Church Farm

    Pagham, United Kingdom

    Average review score: 8
    • Positive section of review

      It was a nice area, ideal for our family to stay in

    Reviewed: 29 March 2024 Stayed in March 2024
    Ann United Kingdom
  • Tinto Hotel

    Symington, United Kingdom

    Average review score: 8.1
    • Positive section of review

      Te breakfast was excellant.

    Reviewed: 29 March 2024 Stayed in February 2024
    Alan United Kingdom
  • Crowne Plaza London - Docklands, an IHG Hotel

    London, United Kingdom

    Average review score: 7.9
    • Positive section of review

      The building

    • Negative section of review

      THE ROOMS ARE ALWAYS COLD.... I WAS ON ROOM 6010, CALLED NUMEROUS TIMES FOR THE HEATING TO BE PUT ON, BUT NOTHING WAS DONE. WAS TOLD THEY WOULD PUT IT ON FROM THEIR MAIN SWITCH IN 20MINS. IT SHOULD BE HOT BUT NOTHING HAPPEN... LET THE HOTEL WITH A STUFFY NOSE AND FELL ILL THAT WEEK.

    Reviewed: 29 March 2024 Stayed in February 2024
    Paulina United Kingdom
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