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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • The Z Hotel Bath

    Bath, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Absolutely fantastic location. Walking distance to all attractions. The staff is so welcoming and helpful. I got a free room upgrade, which was a very thoughtful touch. The room was way better than I expected. Everything was just perfect!!

    • Negative section of review

      Can’t think of anything honestly. Everything exceeded my expectations!

    Reviewed: 28 March 2024 Stayed in March 2024
    Vibha United Kingdom
  • Desalis Hotel London Stansted

    Elsenham, United Kingdom

    Average review score: 6.2
    • Positive section of review

      Beautiful rooms. Very comfy. The whole building felt very safe to stay in. The rooms were well kept and had a comfy enviroment

    • Negative section of review

      Bin was tucked away in the loo, would be great to have a second bin.

    Reviewed: 28 March 2024 Stayed in March 2024
    Kate United Kingdom
  • Park Inn by Radisson Bournemouth

    Bournemouth, United Kingdom

    Average review score: 7.8
    • Positive section of review

      I'm new to Brighton,tomorrowvery much like the isle of wight been thereh Xk.cx Beautiful hotel lovely staff 😄😊♥️

    Reviewed: 28 March 2024 Stayed in March 2024
    Sian United Kingdom
  • Loch Maree Hotel

    Talladale, United Kingdom

    Average review score: 7.5
    • Positive section of review

      The food was amazing , the staff were really friendly and the room was cosy with an amazing view of loch maree

    • Negative section of review

      The water pressure wasn’t very good but this was explained to us

    Reviewed: 28 March 2024 Stayed in March 2024
    James United Kingdom
  • Nobu Hotel London Shoreditch

    London, United Kingdom

    Average review score: 8.5
    • Positive section of review

      The design of the hotels and facilities are well kept and well thought out.

    • Negative section of review

      Some of the staff do act quite pretentious and I have had issues with billing discrepancies when staying here. It's happened the previous two times I stayed. Most recently, I was informed upon checkout that "my card was declined" for the stay when it had already been paid, including the deposit. I was asked to pay for the room a second time. Rather embarrassing in front of a lobby full of people. The staff member eventually disappeared behind a door while my friend and I sat to have lunch in the restaurant before leaving. When they reappeared, they said it was a mistake, and that I should only pay the mini bar charges of £44 - which made sense according to what we had had. Paid. Paid for lunch, left... My deposit was never returned but I noticed the amount was adjusted so I phoned to ask what had happened. The less than friendly and less than helpful man I was speaking with then informed me that there was a "human error" in calculating the mini bar items... how convenient that this "error" happens when I am out of the building and had already settled the bill and everything had allegedly being checked. The hotel itself is not excessively expensive, it's very nice inside and details are well thought out.. but unfortunately, while it doesn't seem to be the case with restaurant staff, some of the hotel staff create an environment that is less than welcoming and the "human errors" when it comes to billing will probably deter me from returning soon, which is a shame as it is a nice hotel. For something in a similar price point, i'd rather stay at The Standard or any other hotel that actually makes me feel welcome. I am not even the type to really review places if i'm being honest but the whole experience left quite a sour taste in my mouth.

    Reviewed: 28 March 2024 Stayed in March 2024
    Jamie United Kingdom
  • The Z Hotel Covent Garden

    London, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Central and convenient location in the heart of London theatre district.

    • Negative section of review

      The location was hard to find.

    Reviewed: 28 March 2024 Stayed in March 2024
    Nick United Kingdom
  • ibis Manchester Centre 96 Portland Street

    Manchester, United Kingdom

    Average review score: 8
    • Positive section of review

      Great central Location, very clean, welcoming staff at check in

    Reviewed: 28 March 2024 Stayed in March 2024
    susan United Kingdom
  • Delta Hotels by Marriott Edinburgh

    Edinburgh, United Kingdom

    Average review score: 7.8
    • Positive section of review

      Bed was very comfy and the pillows room was good size

    • Negative section of review

      2 red flashing lights in the ceiling spoilt my whole night and kept catching my eye when trying to sleep

    Reviewed: 28 March 2024 Stayed in March 2024
    Ross United Kingdom
  • Bespoke Luxury Serviced Apartment

    Macclesfield, United Kingdom

    Average review score: 9
    • Positive section of review

      Good space , comfortable

    • Negative section of review

      No working smoke alarm in kitchen. Heating was difficult to control.

    Reviewed: 28 March 2024 Stayed in March 2024
    Samir United Kingdom
  • Greenacre

    Oban, United Kingdom

    Average review score: 8.1
    • Positive section of review

      Location was excellent

    • Negative section of review

      The mattress could be upgraded

    Reviewed: 28 March 2024 Stayed in March 2024
    Kathleen Australia
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