1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Kate waa lovely. She welcomed us warmly and allowed us to use the parking permit and drop bags before the room was ready. The location was very convenient to the town and nearby walks, whilst being quiet. The room was well-provisioned.
Negative section of review
We didn't know where the WiFi details were until too late. There was no information in the room and it was late by the time we found out the details were downstairs (we had retired to bed already). Parking was a tricky and we had to drive around to find a spot. Was a bit of a walk (and back to put permit in). However, Kate showed us where we could park beforehand and even offered to move their car. We didn't feel necessary as we didn't have much with us and the weather was lovely, so didn't mind the walk.
Positive section of review
Absolutely love people who work there. I was treated amazingly by staff. Whole atmosphere of this place was amazing and chill. Loved kitchen and this hostel has many events and things to entertain yourself with. Love this place
Negative section of review
Some facilities like shower room could be a bit better
Newcastle upon Tyne, United Kingdom
Positive section of review
It was a good place to stay. I actually stayed a night here after I’d just had a night at the Riverside branch which I had booked in error. This one was roomy, and what I’d expect from a chain hotel.
Negative section of review
Breakfast was expensive so I didn’t go for it.
Positive section of review
Lovely place with very friendly welcoming staff. The room was a good size. The location was good, it was very handy for catching the bus into the city centre. Free parking was great.
Negative section of review
Breakfast was poor, they kept running out of hot items and taking ages to replenish them. The room was nice but there was a lot of traffic noise, made worse by the fact that we had to keep the windows open as it was far too hot.
Positive section of review
We booked to mobile homes for a group of 9 adults. One of the homes was furnished beautifully and all seemed new or well looked after, the other was dated but still comfortable.
Negative section of review
Nothing we didn't like.
Positive section of review
Access to the gym etc. was great and the breakfast was really good as well!
Negative section of review
Nothing really :)
Positive section of review
Really lovely location, comfortable bed & fantastic food in the pub
Positive section of review
Everything we needed excellent service
Negative section of review
Nothing
Positive section of review
Staff and location..
Negative section of review
Problem with the water......issues were resolved.
Positive section of review
room nice
Negative section of review
Our room was directly above a private party which was Loud and late. The pub was closed which we weren't told about (jugged hare)