1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The apartment was exceptional in terms of comfort, cleanliness, facilities and location. Pickering is an extremely sedate and soothing place to be with its abundance of independent and characterful retailers/traders. You're nudging against the Yorkshire Moors and are an enjoyable car journey away from Whitby and Robin Hood's Bay. A stop off at Ravenscar is highly recommended if you enjoy rural coastal sights, which has a seal colony located there who are best enjoyed from a respectfully unintrusive distance.
Negative section of review
Nowt!
Positive section of review
I always book this place when working locally. It’s always clean and the staff are always friendly. The parking is near and local to places such as Sainsbury’s and Nando’s :-) I do travel with a pet and they are always so kind, he always gets a goody bag! :-)
Negative section of review
They have recently increased the price for pets which is a shame as I do think £25 is rather expensive. The breakfast isn’t great either but all the other stuff far outweighs these points
Positive section of review
Lovely, clean, comfortable, well appointed apartment with all facilities as described. Really convenient location, with parking nearby. I received a text about the access codes before I arrived. I needed to contact the owners who were very helpful.
Negative section of review
Unfortunately, I only received the email with the complete information about which apartment, parking, wifi, etc on the evening I left the property. I worked things out , nevertheless As a heads up to you, the wifi password in the guest book is different to what you sent though via the email
Positive section of review
Excellent location! Easy check in and access. Close to everything, comfortable. Very friendly hosts A great option for a trendy, central, comfortable and accessible accommodation
Brighton & Hove, United Kingdom
Positive section of review
Everything. Bed was sooo comfy. Staff couldn't have been any friendlier or helpful - great bunch. As a lone woman traveller I felt completely safe.
Negative section of review
The weather.(pouring). Also I was 4th floor although it as totally worth it cos the view was great!
Conisbrough, United Kingdom
Positive section of review
Good location, spacious, beds were very comfortable and overall a nice property with lovely period features and lovely host.
Negative section of review
The downstairs was very chilly even with the heating on. Running the water was extremely noisy, the shower in particular, but appreciate it’s an old property with old pipes. I’d personally put a lock on the cellar particularly with families staying with young children.
Positive section of review
So convenient!! Arrived by train for flight next morning and this was ideal.
Negative section of review
I would have loved a hot drink in the room.
Positive section of review
Location, but location isn't everything!
Negative section of review
Apparently, this is a 4-star hotel, although frankly, there is no indication of 4-star quality. I booked a twin room, which was dingy and in no way cosy. Above all, it was extremely cold through the night due to a constant draft coming through the old window frames. I tried the heating, but only cold air came through. Neither will I be staying here again, nor will I be recommending this hotel.
Newcastle upon Tyne, United Kingdom
Positive section of review
staff excellent and helpful
Negative section of review
bathrooms outdated, hot water poor
Positive section of review
Friendly staff
Negative section of review
Lifts were not working, room service was painfully slow to be delivered and then not cleared away for hours.