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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Lettered Board Apartments 1, 2 & 3

    Pickering, United Kingdom

    Average review score: 9.5
    • Positive section of review

      The apartment was exceptional in terms of comfort, cleanliness, facilities and location. Pickering is an extremely sedate and soothing place to be with its abundance of independent and characterful retailers/traders. You're nudging against the Yorkshire Moors and are an enjoyable car journey away from Whitby and Robin Hood's Bay. A stop off at Ravenscar is highly recommended if you enjoy rural coastal sights, which has a seal colony located there who are best enjoyed from a respectfully unintrusive distance.

    • Negative section of review

      Nowt!

    Reviewed: 29 March 2024 Stayed in March 2024
    Vinylorganism United Kingdom
  • Holiday Inn Express - Exeter - City Centre, an IHG Hotel

    Exeter, United Kingdom

    Average review score: 8.5
    • Positive section of review

      I always book this place when working locally. It’s always clean and the staff are always friendly. The parking is near and local to places such as Sainsbury’s and Nando’s :-) I do travel with a pet and they are always so kind, he always gets a goody bag! :-)

    • Negative section of review

      They have recently increased the price for pets which is a shame as I do think £25 is rather expensive. The breakfast isn’t great either but all the other stuff far outweighs these points

    Reviewed: 29 March 2024 Stayed in March 2024
    Lauren United Kingdom
  • The Philog by Switchback Stays

    Cardiff, United Kingdom

    Average review score: 9.2
    • Positive section of review

      Lovely, clean, comfortable, well appointed apartment with all facilities as described. Really convenient location, with parking nearby. I received a text about the access codes before I arrived. I needed to contact the owners who were very helpful.

    • Negative section of review

      Unfortunately, I only received the email with the complete information about which apartment, parking, wifi, etc on the evening I left the property. I worked things out , nevertheless As a heads up to you, the wifi password in the guest book is different to what you sent though via the email

    Reviewed: 29 March 2024 Stayed in March 2024
    Ann United Kingdom
  • Superb One Bedroom Apartment in Soho

    London, United Kingdom

    Average review score: 8.2
    • Positive section of review

      Excellent location! Easy check in and access. Close to everything, comfortable. Very friendly hosts A great option for a trendy, central, comfortable and accessible accommodation

    Reviewed: 29 March 2024 Stayed in March 2024
    Robert South Africa
  • Kipps Brighton

    Brighton & Hove, United Kingdom

    Average review score: 6.2
    • Positive section of review

      Everything. Bed was sooo comfy. Staff couldn't have been any friendlier or helpful - great bunch. As a lone woman traveller I felt completely safe.

    • Negative section of review

      The weather.(pouring). Also I was 4th floor although it as totally worth it cos the view was great!

    Reviewed: 29 March 2024 Stayed in March 2024
    mandy United Kingdom
  • Sugar Plum Cottage

    Conisbrough, United Kingdom

    Average review score: 9.3
    • Positive section of review

      Good location, spacious, beds were very comfortable and overall a nice property with lovely period features and lovely host.

    • Negative section of review

      The downstairs was very chilly even with the heating on. Running the water was extremely noisy, the shower in particular, but appreciate it’s an old property with old pipes. I’d personally put a lock on the cellar particularly with families staying with young children.

    Reviewed: 29 March 2024 Stayed in March 2024
    Sophie United Kingdom
  • Bloc Hotel London Gatwick Airport

    Horley, United Kingdom

    Average review score: 8.1
    • Positive section of review

      So convenient!! Arrived by train for flight next morning and this was ideal.

    • Negative section of review

      I would have loved a hot drink in the room.

    Reviewed: 29 March 2024 Stayed in March 2024
    Liz United Kingdom
  • Corus Hyde Park Hotel

    London, United Kingdom

    Average review score: 6.7
    • Positive section of review

      Location, but location isn't everything!

    • Negative section of review

      Apparently, this is a 4-star hotel, although frankly,   there is no indication of 4-star quality. I booked a twin room, which was dingy and in no way cosy.   Above all, it was extremely cold through the night due to a constant draft coming through the old window frames.   I tried the heating, but only cold air came through. Neither will I be staying here again, nor will I be recommending this hotel. 

    Reviewed: 29 March 2024 Stayed in March 2024
    Michelle Spain
  • Caledonian Hotel

    Newcastle upon Tyne, United Kingdom

    Average review score: 8.1
    • Positive section of review

      staff excellent and helpful

    • Negative section of review

      bathrooms outdated, hot water poor

    Reviewed: 29 March 2024 Stayed in March 2024
    paul United Kingdom
  • Orsett Hall

    Orsett, United Kingdom

    Average review score: 7.8
    • Positive section of review

      Friendly staff

    • Negative section of review

      Lifts were not working, room service was painfully slow to be delivered and then not cleared away for hours.

    Reviewed: 29 March 2024 Stayed in March 2024
    Sarah United Kingdom
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