1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel is located in a convenient area in Shepherd's Bush, just literally one minute walk from bus stops and ten minutes from three tube stations. The staff is super friendly, super flexible, and there to help for whatever problem. Rooms are super basic but honestly beyond average, in that price range. Especially if you don't have much luggage, this is the perfect place to be. I would recommend this solution especially to lone travelers: very quiet at night, very safe.
Negative section of review
Not a negative aspect, but more of a disclaimer to people suffering from back issues. Steps are steep and there is no elevator. Make sure you get a ground floor room:)
Positive section of review
The hotel has magnificent sea views and our room was very comfortable and spacious. The staff were very welcoming and helpful and the food was excellent. They upgraded us to a sea-view room because it was my husband's birthday and that made our stay very special.
Negative section of review
My only small niggle was that the outdoor pool was advertised as being heated from March and we were looking forward to using it. However, although the spa facilities were good, the pool was a very cool 16 degrees - far too cold for us softies.
Positive section of review
What a lovely apartment very clean everything we needed for our stay bed is very comfortable and its a great location for Windsor, host is very helpful and keeps in contact with us if we needed anything I would definitely recommend.
Positive section of review
Nothing.RUDE HOST. Didn’t get check in info until after the check in time. Had to ring booking.com to get info as the number for the property was not real.
Negative section of review
After driving 5 hours to get to this property it was Filthy! Dirty floors, dirty bed linen. Couldn’t take shoes off as the floor was so sticky! Fridge freezer dirty, Was told not to put heating on as there was a leak from the radiator in the kitchen. Told the seller to which Gary’s response was well “check out your not getting a refund”.I had to take my 9 year old daughter and pay for a hotel after being in the property less than an hour so I am out of pocket. I have never been treated in such a way by anyone in my entire life. Absolutely disgusting. I think Gary needs to look up was hygiene is if he thinks his apartment is clean.
Positive section of review
Liked the area, close to Railway & Tube station. Good pubs, cafes & restaurants nearby & convenience store opposite hotel.
Negative section of review
Long dark hair in shower cubicle the whole time we stayed, for 4 nights, showed shower not cleaned properly. Also, had cups with stains on 2 occasions. Not good cleanliness & has put us off returning to Bermondsey Hotel. Disappointing cleanliness!
Positive section of review
The doggiest hotel imaginable! Comfy beds, good food and great views from our room.
Negative section of review
Nothing really
Positive section of review
Beautiful building with quirky decor. Evening meal was excellent and a good bar.
Negative section of review
The location is on a main road - so a little traffic noise. We had a 45 minute wait for breakfast, but the quality was spot on.
Positive section of review
Location Facilities available Food was lovely Did exactly what we needed.
Negative section of review
Nothing
Positive section of review
Wonderful environment in the hotel and very polite staff.
Negative section of review
Nothing to mention.
Positive section of review
Excellent location and helpful staff.
Negative section of review
Poor cleanliness in the room and mini bar which didn't work