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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This was our second stay at the cottage. Almost a year ago in March. It seems a little tired now. There was a stale smell on entry. It’s a pretty little cottage with all amenities but the cleaning wasn’t as thorough as before. I emptied the cutlery drawer and gave everything a good clean as it was greasy with crumbs and dust. I don’t think the cleaner had vacuumed either. The lounge still has very uncomfortable sofas, but then I knew that from previous visit. We were out practically every day so only needed in the evening but not a sofa to look forward to… The shower has deteriorated too. It’s not attached to the hook properly and there is no pressure at all. I’m far from fussy but this needs addressing. Also, a blind or curtain that actually covers the window would be great! I did mention this last year but it’s not been changed. We’ve had a lovely week because we do love Porlock and visit at least twice yearly, but I think we’re done with this cottage until it’s updated.
Negative section of review
As mentioned above.. shower, sofas and cleaning..
Positive section of review
Really enjoyed my stay at McKays Hotel, the staff on reception were very friendly and even showed me to the other building where my room was situated. The room itself was excellent value for money and plenty spacious enough for myself. The bed was comfortable and the shower in the bathroom was also really good. I really liked that they used soap and toiletries from the neighbouring soap shop, which is really good quality. Breakfast was incredibly good quality, lovely presentation and I could not fault the staff or service.
Negative section of review
There wasn't really anything I disliked. I think my only slight complaint would be that the bathroom in my room was very small and anyone larger than myself may struggle to fit around the door, but this wasn't really an issue for me.
Positive section of review
Lovely room adjacent to the canal, so a pre dinner walk was very pleasant. Dinner was excellent and good value, the breakfast menu was delightful.
Positive section of review
Amazing high spec finish, extremely clean and fully equipped. Would highly recommend. The location was perfect for Covent Garden too.
Positive section of review
The breakfast was lovely, I thought the plates could have been slightly bigger but the food was lovely
Negative section of review
Nothing.
Positive section of review
Lovely breakfast,great room , loved the swimming pool and being able to order food in the evening.
Negative section of review
The hearing in the hotel could be lower our room was uncomfortably hot during the night.
Positive section of review
Only a 10 minute walk to the Rail Station and then 25 to 35 minutes to London.
Negative section of review
Next door to the primary school but generally a quiet location.
Kingston upon Thames, United Kingdom
Positive section of review
Breakfast choice was good and well cooked.Tables always cleaned and available.
Negative section of review
No breakfast information in guest book.No way of telling which was the Greek yogurt.
Leamington Spa, United Kingdom
Positive section of review
Standard breakfast, good conditions, nice location.
Positive section of review
Great location and friendly staff.
Negative section of review
Room AC didn’t work. Became quite uncomfortable during the night.