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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Burton Villa Guest House

    York, United Kingdom

    Average review score: 7.8
    • Positive section of review

      Very obliging staff when we asked if we could leave our car parked with them after checking out. Good breakfast with reasonable portions which was cooked well. Old property but has modern decor and well located within walking distance of town centre.

    Reviewed: 28 March 2024 Stayed in March 2024
    Nina United Kingdom
  • Dolafon Guest House

    Llanberis, United Kingdom

    Average review score: 9.4
    • Positive section of review

      The breakfast was lovely, as was the service. Our hosts were so welcoming and helpful. The guest house is in such a lovely position, and although our room was at the front, it was really quiet, and the views are stunning.

    Reviewed: 28 March 2024 Stayed in March 2024
    Teresa United Kingdom
  • Thistle London Piccadilly

    London, United Kingdom

    Average review score: 8.1
    • Positive section of review

      Location. Size of room. Cleanliness. No noise intrusion from outside despite being in a busy area. Pleasant & helpful staff.

    Reviewed: 28 March 2024 Stayed in March 2024
    MARK United Kingdom
  • The Duke of Wellington Wetherspoon

    Minehead, United Kingdom

    Average review score: 7.1
    • Positive section of review

      Staff polite and helpful. Good food and selection of drinks at decent prices. It felt like a pleasant and relaxed place.

    • Negative section of review

      The bed wasn't big enough and it did affect the quality of our sleep. King size would have been better

    Reviewed: 28 March 2024 Stayed in March 2024
    Peter United Kingdom
  • Gem Fitzrovia Hotel

    London, United Kingdom

    Average review score: 7.8
    • Positive section of review

      + staff attitude was excellent, very helpful + great shower + decent breakfast with lots of options

    • Negative section of review

      - room temperature slow to adjust - blood spots on bed linen - poor lighting around desk in room - curtains poor at blocking dawn light

    Reviewed: 28 March 2024 Stayed in March 2024
    Ben United Kingdom
  • Hidden Apartment, Town centre, Getaway

    Bournemouth, United Kingdom

    Average review score: 9.2
    • Positive section of review

      Good location, nice touches like bread, fruit and milk left.

    • Negative section of review

      No info left at property on how to use things. Took ages to work out heating and other things. Never received any info on wifi which was incredibly frustrating as from overseas and meant I could not contact anyone the whole weekend. I purposely looked for a property with wifi and definitely wouldn't have paid so much for no wifi

    Reviewed: 28 March 2024 Stayed in March 2024
    Rachel New Zealand
  • Wheatlands Lodge Hotel

    York, United Kingdom

    Average review score: 8.8
    • Positive section of review

      Very polite staff and very clean

    • Negative section of review

      Nothing

    Reviewed: 28 March 2024 Stayed in March 2024
    Campbell United Kingdom
  • YOTEL Manchester Deansgate

    Manchester, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Accessibility

    • Negative section of review

      Bed was alright hard. Still a comfy sleep

    Reviewed: 28 March 2024 Stayed in March 2024
    Eoin Ireland
  • Kings Arms Hotel by Greene King Inns

    Westerham, United Kingdom

    Average review score: 6.5
    • Positive section of review

      location

    • Negative section of review

      nothing

    Reviewed: 28 March 2024 Stayed in March 2024
    Graham United Kingdom
  • Castle Court Apartment

    London, United Kingdom

    Average review score: 7.2
    • Positive section of review

      Parking

    • Negative section of review

      Could be cleaner and how to work the heating, would be a bonus.

    Reviewed: 28 March 2024 Stayed in March 2024
    Russell United Kingdom
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