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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Muthu Westcliff Hotel (Near London Southend Airport)

    Southend-on-Sea, United Kingdom

    Average review score: 7.1
    • Positive section of review

      Nice modern room with sea view. Room warm and comfortable. Lovely lounge and bar area. Conveniently situated for visiting Cliffs Pavilion. We reported shower hose leaking and this was very quickly fixed. Excellent service.

    • Negative section of review

      Had to purchase parking permit using a phone app. The day we arrived the bar was closed.

    Reviewed: 29 March 2024 Stayed in March 2024
    Gillian United Kingdom
  • Princes Street Suites

    Edinburgh, United Kingdom

    Average review score: 8.7
    • Positive section of review

      Very clean and liked the fact tea, coffee & milk provided. Position was excellent for sightseeing. Nice having a manned reception too.

    • Negative section of review

      Only bug bear was that none of the bedrooms had a mirror in them. Largest mirrors were in the hallways & bathrooms. Very annoying for ladies wishing to dry & straighten hair etc.

    Reviewed: 29 March 2024 Stayed in March 2024
    Denise United Kingdom
  • The Villa Express

    Kirkham, United Kingdom

    Average review score: 7.3
    • Positive section of review

      The location is very convenient to have access to the M55. Plenty space at the parking and it is a countryside area.

    • Negative section of review

      Breakfast is no more available at the next door pub.

    Reviewed: 29 March 2024 Stayed in March 2024
    Alain United Kingdom
  • The Old Stables

    Helsby, United Kingdom

    Average review score: 9
    • Positive section of review

      Lovely property, really well located for the forest and Chester, really well equipped. Loved the fresh eggs.

    • Negative section of review

      There were just a couple of point which let it down, which is a shame because it’s a lovely quirky building. The couch had black tape over wholes in it, which looked awful. Some areas could have been cleaner, cobwebs around the house (above bed in the whole in the wall in main bedroom) , some areas quite dusty including in the bath, dead spider on carpet when we came in. Tooth brush holder wasn’t cleaned ( had tooth paste and hair in)

    Reviewed: 29 March 2024 Stayed in March 2024
    Anna United Kingdom
  • Best Western Plus Nottingham City Centre

    Nottingham, United Kingdom

    Average review score: 8
    • Positive section of review

      Good location for transport etc. Easy and friendly check in. Great shower

    • Negative section of review

      A bit noisy (city centre), not possible to adjust room temperature easily

    Reviewed: 29 March 2024 Stayed in March 2024
    Parvathi United Kingdom
  • Tavistock Hotel

    London, United Kingdom

    Average review score: 7.6
    • Positive section of review

      Location is very good. Room was cleans and enough.

    Reviewed: 29 March 2024 Stayed in March 2024
    Mustafa Turkey
  • The Tynemouth Castle Inn - The Inn Collection Group

    Tynemouth, United Kingdom

    Average review score: 8.5
    • Positive section of review

      Friendly staff, good breakfast, quiet location.

    • Negative section of review

      TV fell off the wall. We were offered another room, but we didn’t want the hassle of moving as we only had one night left. Vegetarian options on the menu were limited, so we didn’t eat at the hotel in the evening.

    Reviewed: 29 March 2024 Stayed in March 2024
    Nicola United Kingdom
  • Hux Hotel, Kensington

    London, United Kingdom

    Average review score: 8.4
    • Positive section of review

      Location very friendly staff free cocktail

    Reviewed: 29 March 2024 Stayed in March 2024
    Debra United Kingdom
  • Western House Hotel

    Ayr, United Kingdom

    Average review score: 8.6
    • Positive section of review

      close to town beach clean and tidy

    • Negative section of review

      room was cold

    Reviewed: 29 March 2024 Stayed in March 2024
    Alan United Kingdom
  • Radisson Blu Waterfront Hotel, Jersey

    Saint Helier Jersey, United Kingdom

    Average review score: 8.4
    • Positive section of review

      Very clean and modern. Very quiet.

    Reviewed: 29 March 2024 Stayed in March 2024
    Glen United Kingdom
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