1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The service was incredible. The man receiving was genuinely one of the kindest people I've ever met. The location is great, the room is basic but you get what you can expect for that money. I would definitely recommend it!
Positive section of review
Location was amazing. The rooms were really nice and clean. The bar area was lovely for cocktails and the breakfast was perfect.
Negative section of review
There wasn’t anything I didn’t like.
Positive section of review
Great location. Fabulous breakfast using local produce. Owner very welcoming and accommodating.
Positive section of review
The location for this hotel was excellent. However, there the positivity ends.
Negative section of review
This hotel was really disappointing and the rates are totally excessive. Admittedly, after complaining about the initial room into which we were booked- tired decor, stained and dirty carpet, wardrobe dating from the 1930's with gaping hole in one drawer- we were given a far better, cleaner room. The food in the restaurant was dreadful - the chicken and mushroom pasta seemed to be made with chicken giblets- and the breakfast was really disappointing. The waiter, Robert, was excellent however and full credit to him, he did his best to rectify the food situation. Robert was the one redeeming, cheerful feature in an otherwise disappointing hotel. Braid Hills Hotel needs a massive renovation: the stair carpets are frayed and worn, the decor is tired and faded and the water dripping from the light fitting in the entrance hall is not a welcoming feature- it personifies the dilapidation of the whole venue.
Positive section of review
Great staff always happy to help Breakfast was first class Will be returning
Positive section of review
Quality hotel have stayed a few times, food also a good standard
Newcastle upon Tyne, United Kingdom
Positive section of review
Very clean, very close to the town centre and ample parking.
Negative section of review
Nothing.
Positive section of review
Comfortable with a great view and for us it was perfect
Negative section of review
As we were six adults an extra toilet would have been useful but we worked round it
Positive section of review
Great location. Comfortable bed & lovely shower.
Positive section of review
Clean, everything we needed and location.
Negative section of review
Nothing