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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We loved it from the day we arrived to the day we left. The hotel was immaculate in every way. The standard of cleanliness was superb. Rooms cleaned every day, clean bedding and towels. Hotel staff were absolutely brilliant, well turned out. There wasn't anything that was too much trouble for any of them, even coming to our room at 11-o-clock at night ,they sorted out the problem immediately. The food was always piping hot. Anil the waiter was exceptionally friendly and helpful . The staff on the reception were also fabulous. Too many to name but a huge Thank you from my husband and I.
Negative section of review
One thing they could produce is a more variety of English food for the evening meals and not serve everything with chips.
Positive section of review
First time here and couldn't fault it. Room was so fresh and had everything you could ask for. Bed was very comfortable and had tea/coffee facilities. Bathroom was large and so well equipped. Was also a water dispenser on landing. Breakfast was delicious and plentiful. Staff very pleasant and eager to please. Will definitely stay here again.
Negative section of review
N/A
Positive section of review
The bed was so comfortable, could have stayed there all day. The decor was very much to my taste with a desk if needed. Good tourist hotel close to train station.
Negative section of review
N/A
Positive section of review
The location that was the main reason for the choice, being right inside the airport. Excellent for very early flights.
Negative section of review
The absence of a window made it very difficult to set the ventilation to the right level. It was either too warm or too cold and noisy. It would have also been preferable to have a coffee/tea room for each floor
Positive section of review
Perfect location. We have been using the same apartments, twice a year, for years.
Negative section of review
Preferred the old two, two seater couches and would like a lock on the toilet door.
Positive section of review
Nice setting. Grand gardens. Looks impressive.
Negative section of review
Went post Covid & wasn’t clean but put that down to Covid. However revisited March ‘24 & still needs a good clean. Cobwebs hanging from ceiling in bar . Dust & cobwebs in bedroom. Rubbish under our bed. All very tired. Needs updating. Drinks very expensive in bar . £13 for 2 pints. Breakfast £22 per head….extortionate ! Pillows rubbish. Thin & uncomfortable. Suggest management try sleeping on them.
Positive section of review
Tube 2 minutes walk easy to find hotel
Negative section of review
There wasn't anything we didn't like.
Positive section of review
Excellent staff and reasonable prices
Negative section of review
Nothing
Positive section of review
Good food, friendly staff
Positive section of review
Great location.
Negative section of review
Poor lighting in the room.