1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff here is very helpful. Also, they will take your luggage to your room, so not having a lift is not as big a problem as with other hotels. Though breakfast is not served, there are many excellent places to eat within half a block (try Lite Bite for an excellent breakfast). Having Norfolk Square right in front provides a feeling of space and calm in spite of being 5 minutes from Paddington Station. Tour buses also stop at the end of the block. An excellent base for exploring London.
Negative section of review
Rooms are small compared to N. American hotels, but that is to be expected for London. Try a Superior room for a bit more space. Rooms are clean and comfortable.
Positive section of review
Perfect spot to visit the surroundings. Very cosy, clean place. Very comfortable and beautiful. I would stay here again and recommend it anyone that travel to that area.
Negative section of review
Nothing
Brighton & Hove, United Kingdom
Positive section of review
The staff were amazing, especially at breakfast The breakfast was really good and well worth the money The hotel was clean, comfortable, and right on the sea front
Negative section of review
The room, although functional, was quite small. The bathroom door didn't close properly The window was only single glazed, so you could hear absolutely everything from outside. This unfortunately meant that I didn't sleep as I could hear every conversation from people leaving the bar, and this continued until well after 3am. All that being said, I would probably stay again but would bring earplugs or maybe have a room that wasn't on the front of the property
Positive section of review
Room was small, but only stayed for one night. Breakfast was good, with a new view.
Negative section of review
The bar was shut during the day, so there was nowhere to get coffees, drinks etc.
Positive section of review
Room was clean and relatively spacious. Breakfast was very good. Spa was average.
Negative section of review
had to pay £10 for a robe. we paid for a superior room but it was quite basic.
Positive section of review
Lovely staff, very helpful, great breakfast and nice and quiet
Negative section of review
Only that the TV was pixilated so unwatchable
Positive section of review
We had a great time good food and and happy staff.
Stow on the Wold, United Kingdom
Positive section of review
The chef of this restaurant is excellent.
Negative section of review
The noise will be a challenge for traveller who has an insomnia issue, in particular in the early morning due to the noise from roads.
Positive section of review
The location, great stay with the dog.
Negative section of review
Bit cold in the room during the evening.
Positive section of review
Location and staff
Negative section of review
Nothing