1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The house was clean, comfortable and contained everything you need. The location was absolutely perfect. Sally was a fantastic host giving all necessary info before arrival and even providing helpful area recommendations, which was wonderful. We're planning to make a return visit to Rye, and will look to stay in the property again.
Negative section of review
It might be helpful to split the door keys into 2 rings as they're a bit bulky for the key safe and may cause a jam. But that's a mini negative!
Positive section of review
The property was beautifully located beside the Grand Union canal and the service was very good. The room we stayed in was clean and well equipped. We ate at the restaurant and the food was excellent. The staff team were obliging, particularly Leah and achieved a good solution when when one of the dishes was incorrect. Leah was great!
Negative section of review
We stayed in rooms 6 and 8 both of which were small but adequate. However, the shower rooms were extremely small and uncomfortable. This was worse for bedroom 8 which had an extremely small shower room, so much so that our guests, one of whom was 6 feet tall, was unable to have sufficient space to shower and dry off. It does raise the question as to whether room 8s bathroom meets acceptable size standards.
Positive section of review
Absolutely fantastic location in the heart of Clifton and in a beautiful square surrounded by the amazing amenities of Clifton. Good value for such a location. Not luxury but clean, friendly and serviceable which is what we wanted. Will come again.
Positive section of review
Central position. Very comfy seating area in the lounge and bar. Nicely decorated and lovely flowers everywhere. Service was good. Breakfast was tasty
Negative section of review
Bed was a little uncomfortable
Positive section of review
It was absolutely perfect. The room was beautiful, Claire was marvelous, we highly recommend Number One St Luke’s!
Positive section of review
Loved the location and spa bath
Negative section of review
Window was smashed letting a lot of draft in, heating was broke and it smelt like glue
Positive section of review
Location in Cliftonville
Negative section of review
I made an error and booked the wrong date - when we arrived a day early we were found a room, which was a relief, and the night porter was great. However the room wasn’t that clean and neither was the bathroom. We paid for the room on the correct day and were advised we could quite likely get a refund for the incorrect booking. I have contacted them by phone and email numerous times and have not once received a response. I know it was my error but the lack of response having said they would refund us, is not acceptable
Positive section of review
Easy to find.
Negative section of review
Nothing
Positive section of review
Unsure
Negative section of review
Understandable there was a wedding on the same day. But we couldn’t have felt less appreciated for our custom. There was nobody on reception to check in with, room Was cold / not clean and had lack of Pillows and towels, then on returning back we couldn’t get into the room took 20 Mins for someone to come and let us in
Positive section of review
Staff
Negative section of review
Stain on duvet