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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Maldron Hotel Newcastle

    Newcastle upon Tyne, United Kingdom

    Average review score: 8.8
    • Positive section of review

      Perfect location in the city centre. Shopping, wining and dining all at hand. 10 minutes walk from railway station and about 15 - 20 minutes walk to the Utilita arena. Checked in online and easy key collection at the digital check in pods in the lobby although the reception is manned for those who want the traditional check in experience. We requested a quiet room when we booked and thats what we got. Spotlessly clean. Most comfortable hotel bed I've slept in for a long time - had a great night's sleep and a lie - in as check out is 11am. Excellent value.

    Reviewed: 29 March 2024 Stayed in March 2024
    Karen United Kingdom
  • Argyle Apart Hotel

    London, United Kingdom

    Average review score: 8.2
    • Positive section of review

      Ana was so welcoming when we arrived and super helpful! The rooms were lovely bright, airy and clean. We were very happy to have stayed here. The location was perfect for us during our stay in London. The hotel is also a safe space which made us feel even more comfortable throughout our stay.

    Reviewed: 29 March 2024 Stayed in March 2024
    Rochelle United Kingdom
  • Riverside Stay

    Gunnislake, United Kingdom

    Average review score: 9.9
    • Positive section of review

      Richard and Denise were the perfect hosts. They made us feel welcome from the moment they opened the door and were attentive and generous throughout. Their house is truly impressive and the view over the weir enjoyable. A cut above any B&B I've found in UK before.

    • Negative section of review

      We honesty couldn't find fault with anything.

    Reviewed: 29 March 2024 Stayed in March 2024
    Ralph United Kingdom
  • London Chigwell Prince Regent Hotel, BW Signature Collection

    London, United Kingdom

    Average review score: 6.8
    • Positive section of review

      It was a warm friendly welcome from all staff that we met, a nice clean comfortable room. The restaurant had a good menu & the food served was very nice, the price of a pint is a bit overpriced though.

    • Negative section of review

      Parking is a bit of a drama when there’s a function on as onsite parking isn’t massive & also an extra £10:00 unless you book direct with the hotel.

    Reviewed: 29 March 2024 Stayed in March 2024
    David United Kingdom
  • The Beresford Hotel

    Newquay, United Kingdom

    Average review score: 6.2
    • Positive section of review

      Comfortable and quite spacious room with a sea view. Quite good breakfasts though hotplate was not always topped up and fresh, and buffet rather limited - but more than sufficient.

    • Negative section of review

      Heavily used by coach parties so everything is a bit 'regimented'. Lift is small for the numbers using the hotel. Hardly any parking but can be arranged at a neighbouring hotel (for a fee and if available).

    Reviewed: 29 March 2024 Stayed in March 2024
    PHS1 United Kingdom
  • Lauriston Hotel

    Weston-super-Mare, United Kingdom

    Average review score: 8.2
    • Positive section of review

      Exceptional breakfast. Lovely friendly restaurant staff. Asked for a room at the back of the hotel and was allocated one, thank you very much.

    Reviewed: 29 March 2024 Stayed in March 2024
    D United Kingdom
  • The Olde Swan Hotel

    Chertsey, United Kingdom

    Average review score: 8.1
    • Positive section of review

      It would have been nice to have breakfast but the old swan was lovely

    Reviewed: 29 March 2024 Stayed in March 2024
    margaret United Kingdom
  • Flat 1

    Bridlington, United Kingdom

    Average review score: 7.4
    • Positive section of review

      Good accomodation decor a little old and bed wasn't very good

    • Negative section of review

      The bed

    Reviewed: 29 March 2024 Stayed in March 2024
    gee United Kingdom
  • The Aston Inn

    Birmingham, United Kingdom

    Average review score: 7.4
    • Positive section of review

      Friendly staff, nice breakfast and great location for football.

    • Negative section of review

      Bed was uncomfortable

    Reviewed: 29 March 2024 Stayed in March 2024
    Vicky United Kingdom
  • The Beeches Hotel & Leisure Club

    Nottingham, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Clean, good use of gym and spa, staff friendly

    Reviewed: 29 March 2024 Stayed in March 2024
    Lauren United Kingdom
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