1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We love this hotel it has everything you need. The swimming pool Jacuzzi are great. They have a Spa but we didn’t book any treatments during our stay. It’s central for everything, Shops, Restaurants, Pitlochry Festival Theatre, Salmon Ladder, Whiskey Distillery’s and much more. Staff are very friendly with a reasonably price Bar for drinks, cocktails etc. The Restaurant has a good menu which you need to book in advance. The full Scottish Breakfast is delicious. Nice selection of cereals, pastries and a great coffee machine offering a good selection of coffees.
Positive section of review
Great location, the room and bathroom were lovely. Really liked the Nespresso machine in the room and I appreciated the large size of the towels. The staff in reception were really nice. I thought it would be quite loud due to the bar next door but I didn't hear anything!
Negative section of review
The WiFi didn't work in my room my entire stay. This was really disappointing as I had work to do and I think stable WiFi is the bare minimum for hotels nowadays. The "double bed" was 2 singles pushed together with no topper, so there was a very uncomfortable ridge in the middle. There were no robes or slippers in the room, which were advertised as a facility.
Positive section of review
A hidden gem with a lot of character. Amazing location and very peaceful. Highly recommended Big thanks to Maria and Steve for a very warm and friendly welcome. Had an amazing time and will be back 😁
Negative section of review
Nothing can’t fault anything.
Positive section of review
again in the same location for the second time for 2 weeks kind and friendly staff everything very clean, everything you need to feel at home, THANK YOU!!
Negative section of review
the neighbor above a bit curious :):)
Positive section of review
We were very well treated, with an excellent room and breakfast service in a great location near to central Swansea
Positive section of review
Excellent Breakfast and food the night before, room warm and good size. Nice shower, towels etc
Negative section of review
Bed was comfortable but felt a little fragile
Positive section of review
After the initial encounter, I found the staff very friendly and accommodating.
Negative section of review
The staff when I arrived were non-committal. Not helpful, even though one had already ent me to the incorrect reception. The first reception encounter was not manned, requiring me to telephone the hotel to be told there was someone there. There was clearly no-one. When the staff member eventually turned up, I was told I needed to go elsewhere. Hee had already told a group they didn't have a booking which was found eventually. The staff member did advise that he potentially could help with my luggage if he got time. As by this time, I had parked some distance from reception, requiring me to walk a considerable amount of steps. After driving 5 hours I opted to do this myself rather than wait an unknown amount of time
Positive section of review
That the room had a kettle and the room was clean.
Negative section of review
The selection of food. I couldn't buy anything to eat as there wasn't any sandwiches available which was my only option as I have dietary needs
Positive section of review
Robin and Tanya were very attentive hosts
Negative section of review
The mattress while in no way uncomfortable could perhaps be upgraded soon.
Positive section of review
Very clear instructions
