1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff really friendly and helpful. Although busy they took the trouble to show me how things work. This listed building is thoughtfully restored. My room had medieval painting revealed behind glass. I liked using my room key to enter the pub from the accommodation area so I could enjoy the atmosphere and tea, coffee, hot chocolate and reasonable priced food and drink.
Negative section of review
WiFi kept dropping out. No parking
Positive section of review
Good location, walking disstance from the city centre. Supermarket and garden nearby. Historical building with feature. We were allowed to store our luggage in the provided place for free (altough the website said this service was not provided). Nice and helpful staff to solve the cooker problem in a timely manner.
Negative section of review
Our room faces the main street with quite heavy traffic. The window was single layer. We struggled to sleep in the first night due to the noice of traffic outside. The eletric cooker did not work initially so we could not make our breakfast using the food we bought.
Positive section of review
Great location for visiting Alton Towers without the hefty price tag. Cosy and quiet little home and great communication from host. I appreciated having things like tea/sugar/milk and toilet roll already there plus all the utensils for whatever you may need to cook.
Negative section of review
Nothing much to add…. Personal preference, but house a little tired looking inside and could do with a little TLC but it was mentioned the place is due a revamp. Ample space for people to sleep but single bed in bedroom needs replacing as springs are nearly through the mattress. Not much of a garden if that’s what you’re looking for - just tiny terrace out back door.
Positive section of review
Excellent pool facilities with opportunities for children to swim at given times. Easy to walk in to town so could do shopping before checkout which was at midday….meant it wasn’t a rush.
Negative section of review
Nothing, but children would have liked Nutella at breakfast.
Positive section of review
Great proximity right next to the tube station making it easy to get around. Beds were very comfortable. Noise really isn't that loud considering it's opposite a hospital.
Negative section of review
Rooms are a little too claustrophobic (although expected to be quite small in London), the TV covers half the mirror making it very difficult to use the mirror.
Positive section of review
The property was spacious for two of us and was clean and smart. The facilities were excellent. I particularly appreciated the off street parking space.
Negative section of review
The double bed was on the small side, as was the TV in the bedroom. There were maintenance issues that need to be addressed, which have been communicated to the management team.
Positive section of review
Nicely presented unit. Furniture comfy. Handy to have 2nd toilet. Hot tub brilliant and easy to use.Easy check in process and instructions.
Negative section of review
A little bit smaller than expected. Not really big enough for 4 adults and 2 children. Not enough cupboard space in kitchen. No hooks for wet coats and very few coat hangers.
Positive section of review
Good location and issues were rectified quickly
Negative section of review
The room we were originally given hadn’t been cleaned properly - there were bits of rubbish left on the sink , the previous occupiers had left some belongings which were still in the room. The receptionist was lovely and allowed us to move rooms which was an upgrade anyway. The spa within the hotel is impossible to get hold of on the phone - we managed to just turn up and the receptionist there allowed us to have the 2 hours there and didn’t limit us as the timing issue was not our fault.
Positive section of review
Great location, 24 hours reception,
Negative section of review
Layout of the room, the table to the bed was too close abd uncomfortable ti eat and watch tv at same time
Positive section of review
Location. Friendly staff
Negative section of review
It was a little tired. Screw used as handle for shower door