1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was a twin room with two single beds and a bathroom. The room was a good size, the bed was really comfortable and the bathroom a good size too. The shower was hot and powerfull in the morning to wake me up. Tele on the wall and coffee/tea facility available. The room was very clean and tidy and decor very nice. The breakfast was absolutely dynamite and one of the best i have had in a while. A perfect cure to help with the previous evenings antics.
Negative section of review
There wasn't really anything that i would pick up on that i didn't like.
Positive section of review
Beautiful house, so spacious and warm. Living room is massive, with smart TV. Kitchen is modern and has every utensil needed, plus washing machine and dishwasher. Beds and pillows were comfy. Shower in bathroom was amazing. Pity we didn't have time for a bath. Only 15 mins into city centre of driving, and has safe, free parking at doorstep.
Negative section of review
Not very clean, skirting boards and corners covered in dust. Had to vacuum and mop the floor on arrival. The water water moping the house was black. The bathroom tiles looks like it hasn't been cleaned in years. See attached photo - 1 cleaned by myself.
Positive section of review
The hotel as a whole is really nice, the rooms are a good size and the location is great. The food is really good and breakfast feels very laidback in a good way. The gym facilities are really clean and of a high standard. The staff are very friendly and helpful.
Negative section of review
The hotel was lovely however the bathroom in our room stunk really bad and the air conditioning rattled really loudly all night. We couldn’t move rooms because we had joining rooms with our children and they are too young to leave on their own. As we booked through booking.com the hotel couldn’t refund us the cost of the room due to the unrestful night and could only refund parking which we paid direct with them. I would be more likely to book direct with the hotel next time and they can refund us if you have any issues and deal with any problems that could arise.
Positive section of review
Good location for tube and St. Pancras and right near a Kabab place when coming home late ! 😃
Negative section of review
Very run down. They were redecorating the room next door , so a bit of banging and crashing about in the morning. Ok for just a room to sleep in.
Positive section of review
Warm cookie on arrival! Breakfast was good with lots of choice
Negative section of review
Parking limitations wasn't made clear and lead to a parking fine
Positive section of review
Housekeeping were exceptionally helpful and friendly.
Negative section of review
I think it should have been pointed out that the hotel was linked with the university, as there were a lot of children running up and down the corridor when we had to check out at 3.30 for our flight home!!
Positive section of review
How cosy it was, as well as the location.
Negative section of review
Nothing, we loved it.
Positive section of review
Very clean and tidy, well looked after.
Negative section of review
Staff were excellent
Positive section of review
Everything you need for a great stay
Negative section of review
Nothing
Positive section of review
The location
Negative section of review
The breakfast, very low quality