1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel was gorgeous and very comfy. There's even downstairs area where you can work from if you don't want to be in your room. The room we've been staying at was fully equipped for wheelchair users, there were no barriers and we were really impressed by the level of detail that went into it. Great stay and location, right outside a tube station. Would definitely recommend!
Positive section of review
We have stayed here before and always found the staff very friendly and polite.
Negative section of review
The room was too hot and although the radiator was off in the room, pipework for the bathroom radiator went through the bedroom and piping hot, as was the radiator. The ceiling in the bathroom was flaking badly and the toilet flush not very good.
Positive section of review
Location, room was perfect. All the staff were so lovely and very helpful
Negative section of review
Nothing. It was all great
Positive section of review
Was immaculate, cosy. Everything we needed. Views
Negative section of review
N/A
Positive section of review
Everything . It was all perfect
Positive section of review
clean room, friendly staff
Negative section of review
bed for us was too soft and bathroom rather small
Positive section of review
Location, cleanliness,
Negative section of review
Bar area was disappointing: more staff needed; bit pricey
Positive section of review
Absolutely perfect
Negative section of review
Food was expensive and pretty basic but overall good
Positive section of review
Shabby hotel
Negative section of review
Heat did not work, hair dryer did not work, water was not going down the drain, chaits were stained as well mattresses, breakfast was poor
Positive section of review
Everything
Negative section of review
Leaving