1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Friendly helpful staff. Quality hotel. Excellent chefs and waitressing staff. Fantastic taster menu and breakfast menu cooked to perfection. Peaceful location. Better than 5 star, worth every penny and any higher tips given. I am already planning to go back with family and friends.
Negative section of review
Tea making facility. Choice of tea very weak both in the room and at breakfast. Room was a bit chilly and radiator did not appear to work after turning on the valve.
Positive section of review
The property was exactly as described. Nicely decorated and beautifully presented. The outside hot tub was a lovely feature too. Fabulous for a large family gathering with children of any age.
Positive section of review
The Dumfries flat was very cosy, comfy, lovely. Location is just perfect. Near to city centre, amenities, and all routes. We would recommend it.
Negative section of review
There was no table (even Bristol size) to sit properly and eat. Breakfast and dinners we had to eat stand.
Positive section of review
Property was good location with designated underground parking. Very clean and comfy with everything you need for a pleasant stay.
Negative section of review
Nothing all good
Positive section of review
Location is good. Staff nice, Decent breakfast choice, although pastries had been slightly over done (rock hard).
Negative section of review
Couldn't open windows to room
Positive section of review
Clean, lovely facilities such as cafe and bar etc Helped us alter the room ahead of the stay at short notice.
Blandford Forum, United Kingdom
Positive section of review
Room comfortable staff friendly. Food pretty good
Negative section of review
Attempt to charge for "early" breakfast. I asked how quick service was as I had an early appointment. They offered earlier sitting as staff were already in and we agreed I could sit 15 mins earlier. No mention of charge was made. Phone call that afternoon requesting I pay £15 for that privilege which I refused. They didn't challenge my refusal but the situation left a bitter taste and ruined a reasonably pleasant stay.
Castle Donington, United Kingdom
Positive section of review
The staff were especially helpful and friendly
Negative section of review
The breakfast could have had a little more choice boiled eggs for example
Positive section of review
Very clean and comfortable Great location
Negative section of review
Nothing
Positive section of review
Nice room and good location
Negative section of review
Glacial checkin process Expenive food