1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
My sister and me received the best and warmest welcomes ever from Sarah at Bridge House. The location is spot on; the rooms were lovely with nice selection of teas, biscuits and coffee in room. They offer complimentary scones in the afternoon which were gorgeous and could even cater for gluten free which is great. We enjoyed this lovely hotel so much that we stayed an extra night. We needed to switch rooms to do so but the second room we stayed in was just as lovely. Would highly recommend and definitely would revisit. All the staff were very friendly and professional and the chef cooked a fantastic breakfast. We very much enjoyed the use of the pool at the sister hotel in the village
Negative section of review
There wasn’t anything to dislike.
Positive section of review
Great location, multiple stations nearby and plenty of stores within walking distance. There are also several theaters nearby and tourist attractions that you can walk to. They have free wifi in the building.
Negative section of review
They were doing renovations during our stay and we were moved 3 times, each room was worse than the previous one. There was limited plumbing, electricity and wifi was poor in some parts of the hotel. There was construction happening during all hours of the day, causing us not to sleep past 8am. The staff did their best to be accommodating but they were limited in how they could support.
Positive section of review
Room was ok for the 2 of us to use as a base for the city centre as fantastic location. Comfy bed. Although next time would pay extra for a room with a window as was very hot in the night.
Negative section of review
We had issues with the shower head flying off the wall and soaking everywhere, also struggled to regulate the temperature of the shower, it was either too hot or too cold. As the room didn't have a window (I knew that when i booked) it was way too hot in the room for me.
Positive section of review
Room was a good size, comfy bed and nice big shower.
Negative section of review
My room was right above the pub entrance where all the smokers congregated so after a long day travelling wanted an early night but unfortunately as I had to have the window open as was too hot, it was quite noisy until the pub shut. Lack of plug sockets in the room was disappointing, I had to unplug kettle to charge laptop/phones as that was literally the only socket in the room. Also No socket near mirror to use my straighteners so couldn't do my hair or use the desk to work.
Positive section of review
Great location and low price. Linens were clean
Negative section of review
The room was extremely small. Barely any room to move around. There were broken tiles in the bathroom that would lift up when you stepped on them.
Southend-on-Sea, United Kingdom
Positive section of review
Eggs benadict/room in general
Negative section of review
Not been shown to my room and how things work
Positive section of review
Where it was and nothing else
Negative section of review
No lounge to relax that was not full of school children. Showers and toilets were poorly maintained and not enough to start with.
Positive section of review
Welcoming Good location
Negative section of review
Cool water Cool room
Positive section of review
It posh
Negative section of review
Nothing
Positive section of review
Staff.
Negative section of review
Nothing.