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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The Hive is a beautifully finished cottage, fully equipped and immaculately clean, ideal for a couple. It is cosy but with clever use of space and lots of lovely decor details. The location is perfect, just a short walk uphill to the town centre and the digital parking permit allowed us to park for free right outside the house.
Negative section of review
N/A
Positive section of review
Centrally located . Easy walk to the city centre. Lots of eating options close by. Restaurant and bar onsite Ample parking on site. Clean comfortable and spacious room. Cooked breakfast to order both hot and cold options available. All staff were friendly and accommodating
Negative section of review
Nothing
Positive section of review
Location, just next to Bond Street Station on Oxford Street. There are lifts in Bond Street Station which is convenient for travellers. Traditional English style interior design, feels like in a James Bond movie.
Negative section of review
Rooms and lifts inside hotel are a bit small.
Positive section of review
Location was good Plenty of room Very clean Staff very welcoming
Negative section of review
The bed was to hard for us However last time the bed was fine
Positive section of review
The location near the train station and bus station
Negative section of review
All was ok
Positive section of review
Great location very comfortable hotel good value
Positive section of review
good room, excellent breakfast
Negative section of review
nothing
Positive section of review
Location is good pub is good
Negative section of review
Experienced a very bad experience from the cleaning staff on the day of our check out (morning ) which spoiled the entire stay experience.Already escalated to management to take proper action other wise will seek legal options
Stansted Mountfitchet, United Kingdom
Positive section of review
Location
Negative section of review
I arrived late 12.11 am after travelling for 15 hours I was unable to get a drink and a bite to eat at the bar , although apparently it closes even for residents at 12 o’clock so 11 minutes late and staff were pretty unhelpful
Positive section of review
Nothing
Negative section of review
During the coach trip down to London on the day I received an email stating that the hotel was undertaking emergency works due to a recent flood, they left very little warning but did offer a refund if I wanted to cancel the booking, at which point it was to late. On arrival we had to go to the Sheriff hotel to book in and collect keys. In entry it was clearly visible the the work being done is refurbishment and this work has been going on for months and has not been recent if you look on google reviews this is clear it’s been going on for some time, the corridors were disgusting and unsafe my cost was covered in dust from going up the stairs, the room extremely small me and my mum couldn’t move around at all, toilet seat falling off, fan not working, TV not working and unable to pull blinds as they were broken so sun blaring onto the bed, tea and coffee facilities very poor, me and mum couldn’t bare to stay there, we went back to the sheriff hotel to discuss the problems they were not having any off it said they would call maintenance to come up and fix all the problems, I said this should have been done before the stay, I stated there are advertising false information the pictures don’t go by anything to what we actually got, and requested a full refund, staff very unhelpful said I had to go through booking.com which then I showed then the email stating I could get a full refund if not happy, eventually a full refund was given. But staff hard to understand and not very helpful, maintenance bloke came smoking and another person came into office stinking of weed. Do not go here false advertising, appalling accommodation. We then went and sat at a coffee shops and booked in somewhere else which was lovely.