1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Burton upon Trent, United Kingdom
Positive section of review
The apartment is spotless. It had everything we needed. Very comfy beds, I slept very well. A few little items on arrival like milk, wine etc. very nice. 10/10. Perfect for us and we will book again if we are working in the area again.
Positive section of review
Comfortable, clean, helpful and friendly staff. It has everything you need for a city break. Close to the city centre not even a 10 minute walk. Really nice hotel bar too.
Negative section of review
Only negative would be the walls are a little thin, but it's not drastically bad.
Positive section of review
Amazing location, wonderful decor, helpful obliging staff. Upgraded us to a suite. Very comfy beds. Felt extremely lucky
Negative section of review
The mini bar in the room could have had a few more bits
Positive section of review
Amazingly affordable place, situated only 5 minutes by tram from Birmingham centre. Can’t fault the facilities either.
Negative section of review
At my time of visit there was construction going on, scaffolding and workers positioned right outside the window was a slight nuisance.
Positive section of review
It was in a great location and had everything we needed, the bed was so comfy and the sheets smelled so fresh .
Positive section of review
Bathroom was nice but very small, kitchen was well stocked with plates and cutlery.
Negative section of review
No instructions of how to check in. Upon arrival and knocking at the door I phoned the number listed for property. I was given 2 sets of codes to get into my room. The room was freezing upon arrival. There was a full kitchen but with no smoke or carbon monoxide alarms despite having a gas boiler in the room. I’m pretty sure this is a massive safety concern. Floor was full of lifted jagged board that would trip over. Seemed to be ant infestation as there was a lot of white powder on floor by door. Ceiling lights hanging out the roof.
Stoke on Trent, United Kingdom
Positive section of review
Great location. Easy check in. Good communication. Clean apartment.
Negative section of review
The restaurant downstairs was closed so we ordered a take out, only to find there were no plates and only one fork.
Positive section of review
Friendly and good food and I felt well looked after
Negative section of review
Very little
Positive section of review
Staff were helpful, great location.
Negative section of review
Was not advised about the renovations or building work. Very basic, but ok for night stay
Positive section of review
Friendly and welcoming