1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Welcomed by very polite reception staff who explained everything and could answer questions I had for them. Room was compact but didn't feel it, had desk area and sofa, kitchen type sink (but not a kitchen). Hotel was well placed for Hammersmith and if you're going to the lyric or Apollo is perfect. Lobby had snacks and drinks for purchase, and throughout loved the decor.
Negative section of review
Really strange layout of the room saw the wc next to the main door with roller panel door. Along the same wall is the sink area but in the main room so looks like kitchen area. Then the shower space, the clothes hanging area was in the shower space, and the shower was tiny, I'm average height and weight but was a tight squeeze. Not sure of the concept behind this but would make more sense having the toilet and hanging space swapped, or even just the latter facing into the room. Overall though didn't ruin the stay just a curious planning of the space.
Positive section of review
The location close to the DLR system made it a very easy journey. The staff I encountered were all welcoming and very helpful, with a smile. I really enjoyed the breakfast
Negative section of review
Room was a little small but perfect for 1 person
Positive section of review
Friendly staff. A bed, treats and dog food were provided for my dogs which I was not expecting. It made their stay so much more comfortable. Room was clean
Negative section of review
It was difficult to work the air con so the room was a little too warm through the night.
Newcastle upon Tyne, United Kingdom
Positive section of review
Nice environment with good staff and nice hygiene. I loved my staff there. It's cheap with a nearby city centre.
Positive section of review
Great location, some staff were friendly and professional. Great size rooms.
Negative section of review
A lot of negativity from other guests sharing the space with us. The room next door had three Indian men with a prostitute lady all night long. They were extremely noisy and we recorded it for proof.
Positive section of review
The room was large with 2 double beds, nice and warm, recomeded
Negative section of review
Check out time should be to midday
Positive section of review
Breakfast was adequate. Dinner night before good
Negative section of review
The bathroom wasn’t good as the door was in the wrong place! Big people have difficulty getting in to be able to close the door!
Positive section of review
Calm and quiet
Negative section of review
Very cold and not great heating.
Positive section of review
Flat wonderful
Negative section of review
location unbearable close to a karaoke bar with loud music all night long
Positive section of review
Location
Negative section of review
Lift wasn’t working and we were on the fourth floor. Both in our mid sixties and found stairs hard work