1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Comfy bed. Good breakfast. Easy for a bus to the airport. Parked at purple parking and got the local bus direct to this so didn’t have to move the car again.
Negative section of review
Rooms are a bit tired but that is reflected in the price so who cares.
Positive section of review
Spacious, clean and comfortable and a convenient location. Very quiet at the time of our visit. Good breakfast and very pleasant young lady to serve us.
Negative section of review
Would have liked an evening meal before leaving for a show in town but nothing available at the time we would have eaten. We learnt later there was a bar menu but this was not mentioned at reception, perhaps that depended on the same chef? Two weeks on and I'll edit to add that they have not had the courtesy to answer my message regarding an item I believe I left behind.
Positive section of review
Breakfast was lovely. Room was really spacious and good view of Hyde Park corner. Reception really nice. Good value for money
Negative section of review
Only criticism was the lift system. Checking out day we had to wait 20 mins for the lift. Some stairs down to the lobby would be much easier. Or being able to get any lift at any time rather than having to wait for lift E or F for example
Positive section of review
Its location is amazing. Overlooking the beach, close to amenities and a bus stop right outside.
Negative section of review
The staff are amazing and the beds are very comfortable.
Positive section of review
There was a good choice of breakfast, and it was filled up regularly.
Negative section of review
The accommodation was really tired, there were marks and chips on the walls. There was a large gap at the bottom of the door, so outside light flooded into the room, and it meant you could hear everything happening on the corridor. The bath was stained and had marks from the rubber mat that could be used in it. I certainly didn't want to sit in it. The hotel was also surrounded in scaffolding, which wasn't mentioned when booking. There was no information in the room about the room and the location, or about the times for breakfast. When I came to check out, the concierge didn't ask anything about my stay, he just said leave the card. Considering that this was a 4* hotel, and the amount I paid for my one night stay, it was a poor experience.
Positive section of review
Great place to stay , great staff and great food
Negative section of review
Nothing
Positive section of review
Very easy, key was in the door.
Positive section of review
The room was beautiful
Negative section of review
No lift.
Positive section of review
Simple and smart!
Negative section of review
There was only 1 toilet paper roll.Yes clients need to buy for themselves but would be better if such essentials are made available
Positive section of review
Location, quiet.
Negative section of review
Inability to contact the company to resolve broken lock on patio door making the apartment insecure during stay. Numbers published on website were invalid so were unable to contact the company for assistance.