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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Atana Hotel

    - “I love everyone so friendly and helpful. Our room was always clean. The food for breakfast and dinner was amazing. We are definitely staying at Atana again when we go back to Dubai, thanks to Atana staff and Mr Amgad the duty Manager”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Castelo dos Tucanos Hostel

    - “It is a unique building, old, big and very artistic- how it looks is reason enough to stay here! Big kitchen with a lot of space to cook. The castle also has many spaces for relaxing or socializing, like the pool, the living room and the garden. There is something for everyone here, either if you like to socialize a lot, chill in your own private space or if you are there to work while you travel. Great staff and great volunteers who really makes you feel at home. For me, this is one of the most unique and special hostels you can visit, do not sleep on this one and book your stay❤️”

  • Confederation Place Hotel

    - “THE STAFF. We are musicians and work odd hours. While we weren't overly loud, we did stay up late and our neighbours had to be up early. Your staff was so incredible in sorting this out amicably, finding us a space we could chat freely and everyone could be comfortable. I forget the name of the gentleman at the front desk- but he worked from the 17th-18th overnight. He was INCREDIBLY KIND. I can't say enough, so accommodating, understanding for everyone, and just a positive attitude that made it feel like he really enjoyed his job and was just a good hearted person.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Minimalist apartments w/ view (by Powerbnb)

    - “Great. It was the same as the Photos”

  • TS Hut Lembongan

    - “A great place, staff were very friendly and attentive. The food was fantastic, the pool was perfect. The location was exceptional, so many restaurants, cafes, warungs to choose from. Will definitely stay again if we go back to Lembongan.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Mercu Summer Suites KLCC By Sweet Home

    - “Very nice place this is my 3rd time stay here 😎 there behaviour is really amazing I like it”

  • de Baak Seaside

    - “The breakfast was on point with a variety and balanced diet and the staff was amazing nice and helpful at all times. May God richly bless those people.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • Pestana Vila Lido Madeira Ocean Hotel

    - “The best part of this place is its location. Booking a sea view . Nothing beats going to sleep and waking up to the sound of waves. The beautiful sunsets that you can watch from the comfort of the balcony. The staff at this hotel are the warmest I have met in my travels. Super chilled vibe and nothing is too much trouble for them . Thank you all for making our stay very relaxing and comfortable. Hope to visit again soon!”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • The Voyager Guesthouse

    - “Clean room, friendly staff. I also rent motorbike from them.”

  • STELLA HOTEL&Spa ALL INCLUSIVE

    - “Staff was helpful and the food exceeded our expectations. Looking forward to our next visit.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Thistle London Heathrow Terminal 5

    Hillingdon, United Kingdom

    Average review score: 7.2
    • Positive section of review

      Comfy bed. Good breakfast. Easy for a bus to the airport. Parked at purple parking and got the local bus direct to this so didn’t have to move the car again.

    • Negative section of review

      Rooms are a bit tired but that is reflected in the price so who cares.

    Reviewed: 28 March 2024 Stayed in March 2024
    Neil United Kingdom
  • Best Western Rockingham Forest Hotel

    Corby, United Kingdom

    Average review score: 7.6
    • Positive section of review

      Spacious, clean and comfortable and a convenient location. Very quiet at the time of our visit. Good breakfast and very pleasant young lady to serve us.

    • Negative section of review

      Would have liked an evening meal before leaving for a show in town but nothing available at the time we would have eaten. We learnt later there was a bar menu but this was not mentioned at reception, perhaps that depended on the same chef? Two weeks on and I'll edit to add that they have not had the courtesy to answer my message regarding an item I believe I left behind.

    Reviewed: 28 March 2024 Stayed in March 2024
    James United Kingdom
  • The Cumberland, London

    London, United Kingdom

    Average review score: 8
    • Positive section of review

      Breakfast was lovely. Room was really spacious and good view of Hyde Park corner. Reception really nice. Good value for money

    • Negative section of review

      Only criticism was the lift system. Checking out day we had to wait 20 mins for the lift. Some stairs down to the lobby would be much easier. Or being able to get any lift at any time rather than having to wait for lift E or F for example

    Reviewed: 28 March 2024 Stayed in March 2024
    Robert United Kingdom
  • L’Horizon Beach Hotel & Spa

    St Brelade, United Kingdom

    Average review score: 9.1
    • Positive section of review

      Its location is amazing. Overlooking the beach, close to amenities and a bus stop right outside.

    • Negative section of review

      The staff are amazing and the beds are very comfortable.

    Reviewed: 28 March 2024 Stayed in March 2024
    JULIE United Kingdom
  • The Met Hotel Leeds

    Leeds, United Kingdom

    Average review score: 7.5
    • Positive section of review

      There was a good choice of breakfast, and it was filled up regularly.

    • Negative section of review

      The accommodation was really tired, there were marks and chips on the walls. There was a large gap at the bottom of the door, so outside light flooded into the room, and it meant you could hear everything happening on the corridor. The bath was stained and had marks from the rubber mat that could be used in it. I certainly didn't want to sit in it. The hotel was also surrounded in scaffolding, which wasn't mentioned when booking. There was no information in the room about the room and the location, or about the times for breakfast. When I came to check out, the concierge didn't ask anything about my stay, he just said leave the card. Considering that this was a 4* hotel, and the amount I paid for my one night stay, it was a poor experience.

    Reviewed: 28 March 2024 Stayed in March 2024
    MISS United Kingdom
  • Mr smiths/ The old Stanley arms

    Liverpool, United Kingdom

    Average review score: 7.4
    • Positive section of review

      Great place to stay , great staff and great food

    • Negative section of review

      Nothing

    Reviewed: 28 March 2024 Stayed in March 2024
    Chris United Kingdom
  • Byre Cottages & Log Cabin

    Cardigan, United Kingdom

    Average review score: 9.5
    • Positive section of review

      Very easy, key was in the door.

    Reviewed: 28 March 2024 Stayed in March 2024
    Genevieve United Kingdom
  • Balmoral Hotel, Belfast

    Belfast, United Kingdom

    Average review score: 7.9
    • Positive section of review

      The room was beautiful

    • Negative section of review

      No lift.

    Reviewed: 28 March 2024 Stayed in March 2024
    AnnieG1 Ireland
  • Seaside Haven

    Hunstanton, United Kingdom

    Average review score: 9.2
    • Positive section of review

      Simple and smart!

    • Negative section of review

      There was only 1 toilet paper roll.Yes clients need to buy for themselves but would be better if such essentials are made available

    Reviewed: 28 March 2024 Stayed in March 2024
    Broadwell United Kingdom
  • Strozzi Palace Suites by Mansley

    Cheltenham, United Kingdom

    Average review score: 8.9
    • Positive section of review

      Location, quiet.

    • Negative section of review

      Inability to contact the company to resolve broken lock on patio door making the apartment insecure during stay. Numbers published on website were invalid so were unable to contact the company for assistance.

    Reviewed: 28 March 2024 Stayed in March 2024
    Sean United Kingdom
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