1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was exactly where our interests were. The room was bright and attractive and the facilities were such that we enjoyed breakfast in our room in the morning. Staff worked very hard to accommodate our requests and aided us in getting our taxi to take us to the airport. A recommendation that would have been useful for us would have been information about bus service and subway routes. Buses are a great way to travel within the city.
Negative section of review
A queen mattress is more to our liking. Tub a little high for older guests and tub was slippery getting out of. Rubber mat could help. Heated towel rack was a bonus.
Positive section of review
Just a disappointing experience! Kitchen things are not cleaned properly. There's no mug to drink, no remote for TV, all window curtains is in bad conditions, light directly comes towards bed, and people can see you doing bath through window!! No soap, shampoo nothing.. even There's no tea, coffee or something to drink!!! Such a waste of money.
Positive section of review
The hosts were very accommodating. The location was perfect. We went to Canterbury for its historic past. The Cathedral was an easy walk, The recommended Restaurant was ideal for dinner. The Izzi Italian restaurant had wonderful food and excellent wait staff. The Band B had a very extensive variety of food for breakfast in a pleasant breakfast room
Negative section of review
They are working hard to improve their facility.
Positive section of review
Lovely hotel in lovely grounds. The evening meal was very tasty and so was the breakfast, although on a previous stay we had the breakfast served to us .
Negative section of review
Our room was fine but my son's room next door was a little shoddy. The shower was only big enough for a person of about 4foot and the bathroom was very tired looking. Also the jacuzzi was not working very disappointing.
Positive section of review
Very helpful kind staff. Lovely atmosphere and location. This was a return visit and I will happily visit again. Also an amazing breakfast buffet.
Negative section of review
I had thought perhaps there was a hotel subscription for netflix etc but maybe this doesn't exist. The extra channels were there I just couldn't watch them. Also they helpfully and promptly fixed the coffee machine but I would have benefited from instructions on how to use this properly as I don't have one at home..
Positive section of review
Very clean new carpets through out newly painted looks excellent
Negative section of review
No comments
Positive section of review
excellent service lovely staff
Negative section of review
nothing
Positive section of review
Location, room
Negative section of review
Restaurant table server forgot wine ordered, optional service charge added to restaurant bill without us being asked
Positive section of review
The location
Negative section of review
Waiting for the lift was too long
Positive section of review
nothing
Negative section of review
The maintenance is very poor, and it's not clean. bathroom shower tiles on the floor were broken - not a pleasant stay at all - definitely NOT worth the money