1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Hotel room the Versailles suite was nicely decorated, antique gold finish. The room was a really good size. Bed was good size and there were 2 armchairs by the window. The shower was powerful and plenty of hot water. I would stay again in another suite maybe the large one on the higher floor. I was really glad for the soft bath robe as sometimes I get cold with nightdress on and fleece items are too bulky to travel with in small case.
Negative section of review
My views are based on personal preference. Unfortunately I didn’t realise that the room faced out onto the very busy road so next time I’d book a different suite as it woke me up. The bathroom was quite small so there wasn’t many places to put things except the floor. A suggestion here would be to put an additional hook for the towels and maybe a towel ring for a hand towel. There could also be a few more shelves or a slim shelf unit next to the sink. The toilet seat was made of a material that marked easily so it didn’t look clean. Tap on sink was stiff and took time for hot water to come through. A larger sink would be nice as I put on a clay mask and washing it off in a small sink was tricky as I forgot my flannel. Maybe provide a shower cap and flannel? Maybe an update on the finishing touches too?
Positive section of review
The wonderful and efficient young lady named Ella (or Ellie?) who procured me such a magnificent breakfast (see below for complaints about the Sunday breakfast arrangements!) The comfortable, well-appointed room and comfortable bed. The efficiency of the young ladies who served the sandwiches for lunch on Sunday. The Conference which I had convened went smoothly and was very successful.
Negative section of review
I arrived on Saturday evening, expecting to eat at the Hotel, which I knew had a restaurant. The receptionist appeared to think I should somehow have known that the restaurant is not open at weekends! I indicated that I would like breakfast the following day and no attempt was made to inform me of the bizarre procedure for breakfast on Sundays, neither was this information in the room in printed form. Consequently, I went into the dining area expecting the type of arrangement one might get at any hotel up and down the country and after a considerable wait, went to the reception desk where Ella was on duty and very kindly brought me a breakfast tray, which was quite stupendous. It was a pity that she had to go to such trouble which would not have been necessary had the receptionist on the desk on the previous night taken the trouble to explain the arrangements to me!
Positive section of review
Great location walking distance to London eye, Battersea shopping mall, and other attractions with river Uber right outside. Great to have 2 bathrooms and property was warm and well equipped
Negative section of review
Some condiments would be great as well as toiletries(had to buy soap, salt and pepper etc. Some maintenance needed in bathrooms with mould on ceiling’s. Bed comfortable but dipped in middle.
Positive section of review
The room and bathroom were both spotless. Very comfortable bed. Tea, coffee, iron and ironing board and hairdryer available. Very friendly staff and lovely breakfast and cakes.
Negative section of review
I was quite surprised with the fact that the room had an entrance from the Tea Room's garden/ courtyard which meant that its customers were literally 3/4 meters away from our glass door. There is a curtain on the window and the entrance glass door but once you close it it to get some privacy, the room gets very dark so it isn't really a solution during day time. We've checked in around midday before a wedding we were going to that day and it was quite tricky to get dressed due the Tea Room's customers sitting outside our glass door and also once you had a shower in the bathroom the floor stays wet as its a walk-in-shower but one level... The water from the shower gets around the toilet as well because of the floor being one level.. Very strange... We struggled slightly with the privacy issue and the weird set up of the shower... Except for that, it was spottless and the staff were very nice. We got 20% off our breakfast which was very tasty and generous portions. I think I would have expected to pay maximum £60 for the night at the particular room we have been allocated. I definitely think £99 was overpriced due to the lack of privacy. It felt a little bit like camping with all the customers outside our room.
Positive section of review
The location was fabulous. The room had everything we needed for a short stay. Thank you for the lovely treats as well! I would highly recommend this place!
Positive section of review
Made a lovely change to have a continental breakfast, their was plenty and all freak and good quality.
Negative section of review
A bit more information about the area with some maps of local walking routes.
Positive section of review
Apartment was attractive, clean and spacious for 2 people staying a few days
Negative section of review
Double doors in kitchen/sitting room don’t open so gets hots and Smokey when cooking with no ventilation. Bed needs a fitted mattress cover underneath as the one thin sheet was too small and moved around showing stains on the mattress
Positive section of review
Breakfast superb and Amelia in client relations was amazing !
Positive section of review
Very clean and well presented, lovely owners, very helpful
Positive section of review
Price and location to tube station. Free parking
Negative section of review
Hotel noisy on a night time. People shouting and screaming down the halls