The location of the Novotel is spot on - easy walking distance to the esplanade, shops and many eateries. The pool area and bar, as well as restaurant are all lovely, well maintained and friendly staff.
I liked that there were many food options and how they gave consideration to many dietary requirements. The ameties and activities for kids entertainment was excellent. We go on holiday to destress and reenergise and our stay at Novotel definitely gave us that 👍
The food was awesome… but the portions were far too big so half of each of our 3 meals were wasted. They should reduce their portions and prices accordingly.
Value for money at about half the price of other hotels including Novotel Oasis.
Better and more spacious room than Novotel.
Availability of Breakfast Pack.
Convenient location to shops and eateries including RSL.
Most comfortable mattress, I would love to know the make and model it was that good, according to my husband (I wasn't there ) they were very happy with the unit, location and overall booking.
This hotel is perfectly located, we never had to Uber to a location once, besides to and from the airport. Amazing facilities and gluten free food was the main thing that had drawn us to Novotel. It exceeded expectations and we will definitely be back. We also loved how early and late the pool was open for.
Pleasantly surprised. Swim up pool bar and comfy beds. What more can j stay. We've stayed recently at Hilton and Bailey's and this surpassed them. We even indulged in the brekky buffet and got a free coffee everyday because we were All/Accor members which is free to sign up. This will be our new go to in Cairns
Great Facilities in a great location with friendly staff. We had a very nice relaxing holiday and will be returning to the Novotel on our next visit to Cairns.
Excellent location, great breakfast, super friendly and efficient staff, generous room size and the tropical garden in the middle of the property. That garden according me is the best feature of the hotel.
We chose Novotel Cairns for their location within the city and the pool. Both of these expectations were met with delight. The location was excellent for getting food and convenience to adventures and tours. The pool was just as expected and my child had a great time, with free use of swimming tubes and sand toys a bonus!
Mark
Family with young children
Start of dialog content
Verified reviews from real guests.
We have more than 70 million property reviews, and they're all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
