Situated in Ürümqi and with Urumqi Botanical Garden reachable within 9 km, Four Points by Sheraton Urumqi features concierge services, non-smoking rooms, a fitness centre, free WiFi and a restaurant.
Oralbayeva
Kazakhstan
👎🏻👎🏻👎🏻 Contact eme asap!
I’m very disappointed that they took an additional 1500 yuan as a deposit, and most importantly, without warning! We were shocked, we thought that we had mistakenly booked an expensive room. It’s good that the taxi driver helped us figure it out and explained to us what they didn’t do at the reception! We were assured that the money would be returned in 3 days, but a week has passed and they still have not returned it. Now I read a review from a guest named Maxim, even after a month he did not get his money back. They don’t respond to emails, so how can we get our money back now? Today we are going to Urumqi again, and we may have to call the police for investigations.
It took 5 seconds to withdraw money from my card, but why is it so difficult and time consuming to return it?👎🏻👎🏻👎🏻
Only a 10-minute walk from Nanhu Square and Urumqi Museum, Jin Jiang International Hotel Urumqi features sumptuous accommodation with elegant decoration and well-equipped modern facilities.
Korinna Eva
China
Perfect hotel in Urumqi. Big and clean room, nice view, kind staff, tasty breakfast. Next time again...
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