Offering an outdoor pool and views of the city, Silk Queen Grand Hotel is set in the Hoan Kiem district in Hanoi, 656 feet from Thang Long Water Puppet Theater. The hotel features free WiFi and has a spa center with hot tub. Guests can enjoy a meal at the restaurant or a drink at the bar. The spacious and air-conditioned rooms come with a flat-screen TV, private bathroom with a bath, bidet, slippers and free toiletries. Certain rooms have a seating area where you can relax and a terrace or balcony. There is a 24-hour front desk at the property. Guests can also book tours via the hotel. Available at a surcharge, airport transfers between the hotel and Noi Bai International Airport, which is a 30-minute drive away, can be arranged Ngoc Son Temple is 984 feet from Silk Queen Grand Hotel, while Hoan Kiem Lake is 1312 feet from the property.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.1

Breakfast Info

Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 twin beds
1 queen bed
or
2 twin beds
1 queen bed
or
2 twin beds
1 twin bed
and
1 queen bed
or
3 twin beds
1 sofa bed
and
1 queen bed
2 twin beds
and
1 queen bed
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Guest reviews

Categories:

Staff
8.8
Facilities
7.4
Cleanliness
8.1
Comfort
8.2
Value for money
7.9
Location
9.1
Free Wifi
8.5
Low score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • Steve
    United States of America United States of America
    The staff was so attentive and kind! A great location in the Old Quarter. Comfortable bed, nice little pool.
  • Paul
    United Kingdom United Kingdom
    We were advised we would be given an upgrade to our rooms so were disappointed when we did not. We asked about it reception and were told we had been given deluxe rooms but our rooms were not deluxe as we saw the deluxe rooms the next day and ours...
  • James
    United States of America United States of America
    lovely staff, really comfortable room and great breakfast

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1

    No additional info available

Amenities of Silk Queen Grand Hotel

Most popular amenities
  • Indoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • 24-hour front desk
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Terrace
Kitchen
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Bar
  • Minibar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Soundproof
  • Car rental
  • Elevator
  • Heating
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Pool cover
Spa
  • Fitness
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Vietnamese

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Silk Queen Grand Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 12:00 PM to 12:30 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
6+ years
Extra bed upon request
VND 400,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa JCB Cash Silk Queen Grand Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Silk Queen Grand Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Silk Queen Grand Hotel

  • Guests staying at Silk Queen Grand Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 5.5).

    Breakfast option(s) include:

    • Buffet

  • Silk Queen Grand Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Bike tours
    • Bicycle rental
    • Walking tours
    • Swimming pool
    • Tour or class about local culture
    • Fitness

  • Silk Queen Grand Hotel is 1,650 feet from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Silk Queen Grand Hotel has 1 restaurant:

    • Restaurant #1

  • The prices at Silk Queen Grand Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Silk Queen Grand Hotel is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Silk Queen Grand Hotel include:

    • Twin/Double
    • Family
    • Suite

  • Check-in at Silk Queen Grand Hotel is from 2:00 PM, and check-out is until 12:30 PM.