Offering an outdoor pool and views of the city, Silk Queen Grand Hotel is set in the Hoan Kiem district in Hanoi, 200 metres from Thang Long Water Puppet Theater. The hotel features free WiFi and has a spa centre with hot tub. Guests can enjoy a meal at the restaurant or a drink at the bar. The spacious and air-conditioned rooms come with a flat-screen TV, private bathroom with a bath, bidet, slippers and free toiletries. Certain rooms have a seating area where you can relax and a terrace or balcony. There is a 24-hour front desk at the property. Guests can also book tours via the hotel. Available at a surcharge, airport transfers between the hotel and Noi Bai International Airport, which is a 30-minute drive away, can be arranged Ngoc Son Temple is 300 metres from Silk Queen Grand Hotel, while Hoan Kiem Lake is 400 metres from the property.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.1

Breakfast info

Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 large double bed
or
2 single beds
1 large double bed
or
2 single beds
1 single bed
and
1 large double bed
or
3 single beds
1 sofa bed
and
1 large double bed
2 single beds
and
1 large double bed
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Guest reviews

Categories:

Staff
8.7
Facilities
7.4
Cleanliness
8.1
Comfort
8.2
Value for money
7.9
Location
9.1
Free WiFi
8.5
Low score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • Kylie
    Australia Australia
    Great location really comfy bed. Good to have a balcony to see what’s happening
  • Donna
    New Zealand New Zealand
    The staff were wonderfully happy and helpful. Hana was a great help sorting our boat cruise and showing us good options to explore.
  • Anjula
    India India
    Location of the hotel is best. It is walking distance away from lake area and food outlets.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1

    No additional info available

Facilities of Silk Queen Grand Hotel

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Terrace
Kitchen
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Soundproofing
  • Car hire
  • Lift
  • Heating
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Pool cover
Wellness
  • Fitness
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Vietnamese

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Silk Queen Grand Hotel takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 12:00 to 12:30

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
6+ years
Extra bed upon request
VND 400,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa JCB Cash Silk Queen Grand Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Silk Queen Grand Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Silk Queen Grand Hotel

  • Guests staying at Silk Queen Grand Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 5.5).

    Breakfast option(s) include:

    • Buffet

  • Check-in at Silk Queen Grand Hotel is from 14:00, and check-out is until 12:30.

  • Silk Queen Grand Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Bike tours
    • Bicycle rental
    • Walking tours
    • Swimming Pool
    • Tour or class about local culture
    • Fitness

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, Silk Queen Grand Hotel is popular with guests booking family stays.

  • Room options at Silk Queen Grand Hotel include:

    • Twin/Double
    • Family
    • Suite

  • Silk Queen Grand Hotel has 1 restaurant:

    • Restaurant #1

  • The prices at Silk Queen Grand Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Silk Queen Grand Hotel is 550 yards from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.