Attractively located in the centre of Hanoi, JM Marvel Hotel & Spa features air-conditioned rooms, a restaurant, free WiFi and a bar. This 4-star hotel offers room service and a 24-hour front desk. The accommodation provides airport transfers, while a car rental service is also available. All rooms are fitted with a flat-screen TV with cable channels, fridge, a kettle, a shower, free toiletries and a wardrobe. Rooms are equipped with a safety deposit box, while some rooms have a terrace and others also boast city views. Guest rooms at the hotel are equipped with a seating area. A buffet, à la carte or continental breakfast can be enjoyed at the property. Popular points of interest near JM Marvel Hotel & Spa include St. Joseph Cathedral, Thang Long Water Puppet Theater and Hoan Kiem Lake. Noi Bai International Airport is 24 km from the property.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.6

Breakfast info

Continental, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
or
2 single beds
1 large double bed
or
2 single beds
1 single bed
and
1 large double bed
1 single bed
and
1 large double bed
1 extra-large double bed
1 large double bed
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
9.8
Facilities
9.2
Cleanliness
9.5
Comfort
9.5
Value for money
9.4
Location
9.6
Free WiFi
9.3
High score for Hanoi
Select topics to read reviews:

Guests who stayed here loved

  • Megan
    Australia Australia
    Loved the location, the staff were exceptionally helpful and kind and the food was excellent! Clean and well kept rooms.
  • Rachael
    Australia Australia
    The staff couldn’t do enough to help. They were amazing, friendly and attentive.
  • Nuitten
    Belgium Belgium
    Excellent location, amazing staff. Reception staff are always accomodating and help you with any questions and provide you advice on where to go to next.
  • Maruša
    Slovenia Slovenia
    So the girls and boys were just amazing. At the reception, at the restaurant, they are so, so helpful, sometimes even too worried if everything is ok. Beds are very comfortable, breakfast is freshly made, wide decision from a la carte, and...
  • Fiona
    United Kingdom United Kingdom
    The location was excellent. From the moment we arrived we were looked after by the most kind and thoughtful staff. Nothing was too much trouble. Hiền went out of her way to make our visit special, offering to book spa treatments and restaurants...
  • Wendy
    United Kingdom United Kingdom
    Everything was wonderful. The staff especially friendly and helpful, and the food in the restaurant was AMAZING. We had fabulous massages too
  • Jessica
    Singapore Singapore
    Excellent service from staff. The room was exceptional and spacious, the bed was comfortable, and nice bathroom facilties. Felt well looked after and supported throughout our stay at JM Marvel.
  • Lisa
    New Zealand New Zealand
    The location was great. Jayce and his team were first class! So attentive to anything we needed and happy to pass on any advice when asked. The hotel was super clean and the rooms gorgeous. Comfy beds and fantastic shower. The restaurant...
  • Donald
    Singapore Singapore
    The location, the friendly staff, the room, the convenience of getting delicious nearby
  • Marc
    Germany Germany
    Very nice and supportive staff - really interested and supportive- very happy to come back any time

Hotel surroundings

Restaurants
1 restaurant on site

  • Central View Restaurant
    • Cuisine
      Vietnamese • International
    • Open for
      Breakfast • Lunch • Dinner

Facilities of JM Marvel Hotel & Spa
Great facilities! Review score, 9.2

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • Parking
  • 24-hour front desk
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Dressing room
Kitchen
  • Tumble dryer
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
Living Area
  • Seating Area
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.
    Reception services
    • Luggage storage
    • Tour desk
    • Express check-in/check-out
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Laundry
      Additional charge
    Safety & security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Air conditioning
    • Wake-up service
    • Hardwood or parquet floors
    • Car hire
    • Laptop safe
    • Lift
    • Heating
    • Family rooms
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Wake up service/Alarm clock
    • Room service
    Wellness
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    Languages spoken
    • English

    House rules
    JM Marvel Hotel & Spa takes special requests - add in the next step!

    Check-in
    From 14:00 to 00:00
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    From 11:00 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 17 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 4 years
    Cot upon request
    Free
    5+ years
    Extra bed upon request
    VND 500,000 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    VisaMastercardCash

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about JM Marvel Hotel & Spa

    • The prices at JM Marvel Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • JM Marvel Hotel & Spa is 750 yards from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at JM Marvel Hotel & Spa include:

      • Twin/Double
      • Family
      • Double
      • Suite
      • Twin

    • JM Marvel Hotel & Spa has 1 restaurant:

      • Central View Restaurant

    • Check-in at JM Marvel Hotel & Spa is from 14:00, and check-out is until 12:00.

    • JM Marvel Hotel & Spa offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Massage
      • Walking tours
      • Spa facilities
      • Spa lounge/relaxation area
      • Tour or class about local culture
      • Steam room
      • Bike tours
      • Cooking class

    • Guests staying at JM Marvel Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

      Breakfast option(s) include:

      • Continental
      • Buffet
      • À la carte