Get the celebrity treatment with world-class service at Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment

Situated in Hanoi, 1.5 km from Ho Chi Minh Mausoleum, Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment features accommodation with free bikes, free private parking, a garden and a terrace. This 5-star hotel offers a spa experience, with its indoor pool and sauna. The hotel also provides free WiFi as well as a paid airport shuttle service. All rooms in the hotel are fitted with air conditioning, a seating area, a flat-screen TV with cable channels, a kitchen, a dining area, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. At Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment the rooms have bed linen and towels. The accommodation offers a children's playground. One Pillar Pagoda is 1.7 km from Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment, while Quan Thanh Temple is 2.3 km from the property. The nearest airport is Noi Bai International Airport, 22 km from the hotel.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 large double bed
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Guest reviews

Categories:

Staff
9.8
Facilities
9.6
Cleanliness
9.6
Comfort
9.6
Value for money
9.5
Location
8.4
Free WiFi
9.6
High score for Hanoi
Select topics to read reviews:

Guests who stayed here loved

  • Alexandru
    Vietnam Vietnam
    Staff was very helpful and polite.The room was clean, breakfast ( not so many options) was good and fresh, the pool and gym were nice. Near the hotel at 50-100m is a market, farmacy and some local clothing stores. Also near the lake are some coffe...
  • Alexander
    Germany Germany
    The rooms and breakfast was very nice. The staff was nice. Everything was clean. Washing machine was perfect.
  • Stephanie
    Germany Germany
    Very nice & clean apartments, the same applies for the pool area and sauna area. It is true that the appartments seem to be made for long term rentals, the breakfast is served within the 2nd floor within a empty apartment. Still that didn't bother...

Hotel surroundings

Facilities of Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment
Great facilities! Review score, 9.6

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Fitness centre
  • Non-smoking rooms
  • Free parking
  • Terrace
  • Garden
  • Lift
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Stovetop
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Children's playground
Living Area
  • Dining area
  • Sofa
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Special diet menus (on request)
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Shuttle service
      Additional charge
    • Daily housekeeping
    • Airport shuttle
      Additional charge
    Reception services
    • Invoice provided
    Entertainment and family services
    • Kids' outdoor play equipment
    Safety & security
    • CCTV outside property
    • CCTV in common areas
    • 24-hour security
    • Safety deposit box
    General
    • Air conditioning
    • Non-smoking throughout
    • Hardwood or parquet floors
    • Carpeted
    • Lift
    • Heating
    • Ironing facilities
    • Non-smoking rooms
    • Iron
    Accessibility
    • Upper floors accessible by elevator
    Indoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    • Pool with view
    • Heated pool
    • Salt-water pool
    Wellness
    • Fitness/spa locker rooms
    • Fitness centre
    • Sauna
    Languages spoken
    • English
    • Japanese
    • Vietnamese

    Property practice

    This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules
    Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment takes special requests - add in the next step!

    Check-in
    From 14:00 to 23:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    From 06:00 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Groups
    When booking more than 3 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardJCBUnionPay credit cardCash

    The fine print
    Need-to-know information for guests at this property

    Property address: 1F ~ 4F 164b Hoang Hoa Tham Stress, Tay Ho.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    FAQs about Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment

    • Room options at Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment include:

      • Suite
      • Double

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment offers the following activities / services (charges may apply):

      • Fitness centre
      • Sauna
      • Children's playground
      • Bicycle rental
      • Fitness/spa locker rooms
      • Swimming Pool

    • Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment is 2.3 miles from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment is from 14:00, and check-out is until 12:00.

    • Yes, Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment is popular with guests booking family stays.

    • The prices at Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.