Please note that check-in is not possible without both a valid form of ID and the credit card used to make the reservation.

Parking is handled by a third party contractor which you can reserve and pay on - site, please approach apartment front desk for further information about parking.

Please note credit card payments will appear as Pelican Residence on your statements.

Pets are welcome WITH APPROVAL for a fee as long as they do not lay on beds/furniture or damage anything. There will be a $500 fee for any animals/pets brought without prior approval as the property will not allow unapproved pets.

Remaining balance to be collected 7 days before arrival on the booking conditions.

The guest can cancel free of charge until 7 days before arrival. The guest will be charged the cost of the first night if they cancel in the 7 days before arrival. If the guest doesn’t show up, they will be charged the total price of the reservation.

The guest will be charged a prepayment of the cost of the first night after reservation.

Some units are smaller than other so may not have a sofa bed but we do provide an Airbed, please let us know the exact number of guest so we can accommodate you accordingly.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をHeaven on Washington Fully Furnished Apartmentsに事前に連絡してください。

ヘンパーティーやスタッグパーティー（男性または女性同士の独身最後のパーティー）などは禁止されています。

新型コロナウイルス（COVID-19）の発生を受け、この宿泊施設では安全および衛生に関する追加の対策が行われています。