Located directly across from Chinatown’s Dragon Gate, The Urban offers accommodation in San Francisco. Free WiFi and free 24-hour coffee are offered to guests. Union Square is just 5 minutes’ walk away. All rooms at this hotel offer a flat-screen cable TV and a writing desk. The rooms come with private sink, shared bathrooms and limited housekeeping services. There is a 24-hour front desk at the property. The common area includes a lounge area with microwave ovens, a flat-screen TV and vending machines. San Francisco International Airport is 30 minutes' drive away from The Urban.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of San Francisco, this hotel has an excellent location score of 9.4


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Guest reviews

Categories:

Staff
8.8
Facilities
7.8
Cleanliness
8.2
Comfort
8.0
Value for money
8.2
Location
9.4
Free WiFi
8.1
Select topics to read reviews:

Guests who stayed here loved

  • Zuzanna
    Poland Poland
    Great localization, clean rooms and bathrooms, well-equipped common kitchen (with free coffee and tea). Perfect for a short stay in SF.
  • Neža
    Slovenia Slovenia
    The location was great, just next to chinatown. We walked to the Pier and Lombard street. You have 2 showers and one bath in one floor, so that’s good.
  • Sugeng
    Indonesia Indonesia
    Great value for money in a great location. For solo travelers, this place is all you need (no sharing room) compared to bed in dormitory.
  • Edgar
    Poland Poland
    Great location, reception, showers, and toilets were clean despite their age.
  • Adriana
    Portugal Portugal
    Location is wonderful, small but very cozy and nice
  • A
    Amy
    United Kingdom United Kingdom
    Good location, clean, comfortable room with a desk and sink. Clean bathrooms. All fairly modern. Really good value! It had everything I needed. Friendly staff. Really happy and would stay here again
  • Cynthia
    Switzerland Switzerland
    Great location, very comfortable budget hotel with shared bathroom and shower.
  • Enrique
    United Kingdom United Kingdom
    Unbeatable location. Spotlessly clean. I was pleasantly surprised to get a nice view this time! Comfortable hotel. Another advantage is that you can cook some simple meals downstairs.
  • Rachael
    New Zealand New Zealand
    Loved the staff, vibe and the tea! Bathrooms, showers and kitchen were clean, the room had everything you need (except USB charging port).Great value, good location. Will definitely come back and have already recommended to others.
  • Siting
    United Kingdom United Kingdom
    It was at a very convenient location, being right next to chinatown. It was also in walkable distance to the pier. The staff were friendly and they allowed us to store our luggage on the day of our check out before our flight. The room was pretty...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • I have a 10:30pm flight day of checkout. May I leave my bag with the hotel for the day?

    Good Morning, Yes, we would be more than happy to store your luggage for you. Just bring them down to the front desk for assistance. Regards, Allen
    Answered on 20 September 2021
  • is there a deposit

    yes $100 charge will be held for incidentals and will be returned in 5-7 business days upon check out
    Answered on 22 May 2024
  • is there parking

    Hello, Unfortunately, we don't have parking at the property, but there are public parking garage next block.
    Answered on 22 June 2022
  • is their overnight parking nearby?

    The Urban Hotel conveniently steps away from the Sutter-Stockton Garage. The garage provides hourly and overnight parking which is operated by the San..
    Answered on 22 July 2021
  • Hello! Can I store my luggage in your facility before checking in ? my arrival flight is in the morning.

    Yes you can,
    Answered on 22 July 2021
  • Are there hairdryers?

    Yes, we do have hairdryers in room.
    Answered on 26 December 2022
  • Still looking?

Hotel surroundings

Facilities of The Urban

Most popular facilities
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Daily housekeeping
  • Laundry
  • Heating
Bathroom
  • Towels
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Shared kitchen
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Key card access
  • Key access
General
  • Adult only
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Carpeted
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Languages spoken
  • English

House rules
The Urban takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$100 is required on arrival. That's about £77. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscover Cash is not accepted

The fine print
Need-to-know information for guests at this property

Please note: ALL rooms have shared bathrooms.

Please note: A credit card deposit is required at check in.

Please note: When booking [5] rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about The Urban

  • The prices at The Urban may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Urban offers the following activities / services (charges may apply):

    • The Urban is 400 yards from the centre of San Francisco. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at The Urban include:

      • Single
      • Double
      • Twin/Double

    • Check-in at The Urban is from 15:00, and check-out is until 12:00.