Featuring 3-star accommodation, SureStay Hotel by Best Western Terrell is set in Terrell, 39 km from Mesquite Convention Center and 46 km from Dallas Arboretum. The hotel features an outdoor swimming pool and a 24-hour front desk and free WiFi throughout the property. Splash Kingdom Waterpark is 41 km from the hotel.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

SureStay Hotel by Best Western
Hotel chain/brand
SureStay Hotel by Best Western

Property highlights

Top location: Highly rated by recent guests (8.4)

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
8.8
Facilities
7.8
Cleanliness
8.1
Comfort
8.2
Value for money
8.0
Location
8.4
Free WiFi
6.7
Low score for Terrell
Select topics to read reviews:

Guests who stayed here loved

  • Danyl
    United States United States
    A friendly front desk that made us feel welcome to stay with them. Thank you.
  • Jana
    United States United States
    Small but was easy to unload our car. We just backed up to the room door
  • Stockton
    United States United States
    Loved the waffles, need whip cream to top it off! 😁
  • Terry
    United States United States
    Very clean and well kept, like new. Plenty of parking with plenty of lighting, good safe feeling. Lisa was at the front desk, very pleasant and professional. Decided to stay 2 more days (family thing). Lisa was there when I checked back in on the...
  • T
    Timothy
    United States United States
    Friendly customer service room was clean air conditioner was good
  • Ashley
    United States United States
    Great staff and Very clean!!! I called after booking our rooms to make sure we got adjoining rooms. The Midshift Front Desk Associate was helpful and friendly. Our kids forgot a toothbrush and a razor and The night front desk lady graciously...
  • Eddie
    United States United States
    Great location , IHOP restaurant was just across the street!
  • Pamela
    United States United States
    Rooms were clean had a little sour smell like carpet had been shampoo. Quiet, off the interstate easy off easy on.
  • Keli
    United States United States
    My room was immaculate everybody was friendly it was very well appointed and it had a wonderful complimentary breakfast
  • Adriana
    United States United States
    Only thing I didn’t find helpful was my brother was staying with me and I couldn’t call him directly to our room and ever time I called the front office to ask to be transferred they questioned me . Like who is this who is in the room what’s there...

Hotel surroundings

Facilities of SureStay Hotel by Best Western Terrell

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Family rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Free toiletries
Bedroom
  • Alarm clock
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Golf course (within 3 km)
    Additional charge
Media & Technology
  • Cable channels
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
    Services
    • Daily housekeeping
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Fax/photocopying
      Additional charge
    • Laundry
      Additional charge
    • 24-hour front desk
    General
    • Air conditioning
    • Heating
    • Family rooms
    • Non-smoking rooms
    Outdoor swimming pool
    Free!
    • Seasonal
    Languages spoken
    • English

    House rules
    SureStay Hotel by Best Western Terrell takes special requests - add in the next step!

    Check-in
    From 15:00
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    Until 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of US$50 is required on arrival. That's about £39. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 13 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are allowed on request. Charges may be applicable.
    Groups
    When booking more than 9 rooms, different policies and additional supplements may apply.
    Cards accepted at this hotel
    American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche

    The fine print
    Need-to-know information for guests at this property

    You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    A damage deposit of US$50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    FAQs about SureStay Hotel by Best Western Terrell

    • Yes, SureStay Hotel by Best Western Terrell is popular with guests booking family stays.

    • SureStay Hotel by Best Western Terrell is 2.6 miles from the centre of Terrell. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at SureStay Hotel by Best Western Terrell is from 15:00, and check-out is until 11:00.

    • The prices at SureStay Hotel by Best Western Terrell may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at SureStay Hotel by Best Western Terrell include:

      • Double
      • Quadruple
      • Triple

    • SureStay Hotel by Best Western Terrell offers the following activities / services (charges may apply):

      • Golf course (within 3 km)
      • Swimming Pool

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.