• Free WiFi
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Luggage storage
  • Heating
  • Lift
  • Facilities for disabled guests

Featuring a shared lounge, a restaurant as well as a bar, citizenM Chicago Downtown is located in the centre of Chicago, 1.7 km from Ohio Street Beach. This 4-star hotel offers a 24-hour front desk, a business centre and free WiFi. The property is non-smoking and is situated 2.4 km from Oak Street Beach. At the hotel, each room includes a desk. All units in citizenM Chicago Downtown are equipped with a TV with cable channels and an iPad. Guests at the accommodation can enjoy a buffet breakfast. Popular points of interest near citizenM Chicago Downtown include Millennium Station, Shops at Northbridge and CIBC Theatre. The nearest airport is Midway International Airport, 18 km from the hotel.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

CitizenM
Hotel chain/brand
CitizenM

Property highlights

Situated in the real heart of Chicago, this hotel has an excellent location score of 9.7

Breakfast info

Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.0
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
8.7
Location
9.7
Free WiFi
9.2
High score for Chicago
Select topics to read reviews:

See what guests loved the most:

  • Daniela
    Czech Republic Czech Republic
    Extremely comfortable bed & great location. Simple but functional. Loved the mood light & music settings as well.
  • Brenda
    United Kingdom United Kingdom
    The view from my room was amazing. The room was super comfortable and very modern. The hotel decor felt very luxurious and shared spaces were comfortable. The food was good.
  • Rodriguez
    United States United States
    I really loved the staff there! They were so helpful! And I love that the place is so quiet and friendly not only that but welcoming! The rooms were so comfortable and everything was so easy to use and at the reach of my hands! My partner and I...

Hotel surroundings

Restaurants
1 restaurant on site

  • canteenM - open 24/7
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian

Facilities of citizenM Chicago Downtown
Great facilities! Review score, 9.1

Most popular facilities
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • iPad
  • iPod dock
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Shared lounge/TV area
  • Luggage storage
  • Express check-in/check-out
  • Business centre
  • 24-hour front desk
  • Meeting/banquet facilities
    Additional charge
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Fitness
Languages spoken
  • English

House rules

citizenM Chicago Downtown takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 01:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Discover JCB American Express Cash is not accepted citizenM Chicago Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

Breakfast is available from 6am to 11am at $18.95 plus taxes.

Late check-out fee from 2pm is $69 plus taxes.

The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about citizenM Chicago Downtown

  • citizenM Chicago Downtown offers the following activities / services (charges may apply):

    • Fitness

  • The prices at citizenM Chicago Downtown may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at citizenM Chicago Downtown can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Buffet

  • Room options at citizenM Chicago Downtown include:

    • Double

  • citizenM Chicago Downtown has 1 restaurant:

    • canteenM - open 24/7

  • citizenM Chicago Downtown is 600 yards from the centre of Chicago. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at citizenM Chicago Downtown is from 14:00, and check-out is until 11:00.