Located 1 mile off Interstate 91, this West Springfield, Massachusetts hotel boasts an indoor pool and hot tub, as well as free Wi-Fi access. Naismith Memorial Basketball Hall of Fame is 6 miles away. The Eastern States Exposition is located 1.5 miles away. Each guest room at the Candlewood Suites-West Springfield features a cable TV with DVD player and a kitchenette. They are decorated in light colours and wood furnishings. Suites offer a separate living area with a sofa bed. A fitness centre is available for guests to use at the West Springfield Candlewood Suites. Outdoor barbecue facilities and laundry facilities are also provided. A convenience shop with snacks and drinks is on-site. Springfield city centre is 5 minutes’ drive from the hotel. Six Flags New England Amusement Park is 8 miles away.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Candlewood Suites
Hotel chain/brand
Candlewood Suites

Property highlights

Top location: Highly rated by recent guests (8.5)

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
8.4
Facilities
8.2
Cleanliness
8.3
Comfort
8.4
Value for money
8.0
Location
8.5
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Verena
    Germany Germany
    Spacious room with kitchen area, pool in basement, clean, quiet and comfortable
  • Robert
    United States United States
    no breakfast, location was good. Plenty of restaurant choices.
  • Quynh
    United States United States
    Convenience for a night to Amherst for graduation.

Hotel surroundings

Facilities of Candlewood Suites-West Springfield, an IHG Hotel
Great facilities! Review score, 8.2

Most popular facilities
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Fitness centre
  • Facilities for disabled guests
  • Family rooms
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
Bedroom
  • Linen
  • Alarm clock
Outdoors
  • Picnic area
  • Outdoor furniture
  • BBQ facilities
Kitchen
  • Dining table
  • Coffee machine
  • Toaster
  • Stovetop
  • Kitchen
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities
  • Socket near the bed
  • Fold-up bed
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Hiking
    Off-site
  • Casino
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Dining area
  • Seating Area
  • Desk
Media & Technology
  • Blu-ray player
  • Flat-screen TV
  • Cable channels
  • Video
  • CD player
  • DVD player
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Snack bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Books, DVDs, or music for children
Cleaning services
  • Dry cleaning
    Additional charge
  • Laundry
Business facilities
  • Fax/photocopying
  • Business centre
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box
General
  • Minimarket on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Wellness
  • Fitness
  • Hot tub/Jacuzzi
  • Fitness centre
Languages spoken
  • English

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Candlewood Suites-West Springfield, an IHG Hotel takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 100 is required on arrival. That's about GBP 78. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$20 per child, per night
Cot upon request
US$25 per child, per night
3+ years
Extra bed upon request
US$20 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover American Express Cash is not accepted Candlewood Suites-West Springfield, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Candlewood Suites-West Springfield, an IHG Hotel

  • Room options at Candlewood Suites-West Springfield, an IHG Hotel include:

    • Suite
    • Studio
    • Double

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Candlewood Suites-West Springfield, an IHG Hotel on this page.

  • Candlewood Suites-West Springfield, an IHG Hotel is 1.1 miles from the centre of West Springfield. All distances are measured in straight lines. Actual travel distances may vary.

  • Candlewood Suites-West Springfield, an IHG Hotel offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Hiking
    • Casino
    • Golf course (within 3 km)
    • Fitness

  • Yes, Candlewood Suites-West Springfield, an IHG Hotel is popular with guests booking family stays.

  • The prices at Candlewood Suites-West Springfield, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Candlewood Suites-West Springfield, an IHG Hotel is from 15:00, and check-out is until 11:00.