Best Western Plus Hacienda Hotel Old Town, a 3-star hotel, is located in the vibrant city of San Diego. This property offers a plethora of facilities including a fitness centre, a sun terrace, a lounge, a restaurant, and a year-round outdoor pool. Guests travelling with children can enjoy the family rooms, while those seeking relaxation can unwind on the sun loungers or in the hot tub. For convenience, the hotel provides a paid shuttle service, an ATM machine, and free WiFi throughout the property. The units at Best Western Plus Hacienda Hotel Old Town are designed for comfort and convenience. All units are equipped with tea and coffee making facilities, air-conditioning, a hairdryer, and a flat-screen TV with cable channels. Some units offer additional amenities such as a kitchenette, a terrace, and a city view. For those who prefer a more homely touch, units with a fridge, a microwave, and a private bathroom are available. Guests at the Best Western Plus Hacienda Hotel Old Town can participate in local activities such as kayaking or canoeing. The hotel is conveniently located near several landmarks including the Old Town San Diego State Historic Park (300 metres), the University of San Diego (2.8 km), and SeaWorld San Diego (4.6 km). The Maritime Museum of San Diego and the San Diego - Santa Fe Depot Amtrak Station are within 6 km of the property. The nearest airport is San Diego International, just 3 km away.

Couples particularly like the location — they rated it 9.2 for a two-person trip.