Located 5 minutes' walk from the attractions of downtown Gatlinburg, this hotel is 1 mile from the Great Smoky Mountains National Park. Features include a grab-and-go breakfast and an outdoor pool. Crossroads Inn & Suites includes cable TV and free WiFi. A microwave and refrigerator are also provided and free coffee is served in the morning. A fitness center is located on site and laundry facilities are available. The Gatlinburg Convention Center is a 15 minutes' walk from Crossroads Inn & Suites. Pigeon Forge and Dollywood Amusement Park are just 15 minutes from the hotel by car. Please note that the elevator will be unavailable from 25-12-2023 to 31-03-2024. During this period, guests must use the stairs.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.0)

Free Private Parking Available On Site


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1:
1 king bed
Bedroom 2:
2 queen beds
1 king bed
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.1
Facilities
7.7
Cleanliness
7.9
Comfort
8.0
Value for money
8.0
Location
9.0
Free Wifi
8.0
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Guests who stayed here loved

  • Robin
    United States of America United States of America
    Good location for walking. Staff were friendly. Got to see a bear right out of our room. Beds were comfy.
  • Olivia
    United States of America United States of America
    This property is always a pleasure to stay at. The rooms are good size and always clean to our standards. Employees are always polite and accommodating.
  • Erica
    United States of America United States of America
    We loved how close the hotel was to the main strip! The bed was comfortable. The room had a few cosmetic flaws but was in overall good shape. Our fireplace didn’t work. Not sure if the gas was disconnected for the season or what. Room service...

Area info

Amenities of Crossroads Inn & Suites

Most popular amenities
  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Non-smoking rooms
  • Facilities for disabled guests
  • Elevator
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Pool view
Outdoors
  • Outdoor furniture
  • Balcony
Kitchen
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
    Services
    • Daily housekeeping
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Fax/Photocopying
    • Laundry
      Additional charge
    Front Desk Services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    General
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Heating
    • Carpeted
    • Elevator
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    Accessibility
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by elevator
    Outdoor swimming pool
    • Seasonal
    • All ages welcome
    • Heated pool
    • Saltwater pool
    • Shallow end
    • Pool/Beach towels
    • Beach chairs/Loungers
    • Beach umbrellas
    Spa
    • Kids' pool
    • Beach chairs/Loungers
    Languages Spoken
    • English

    House rules
    Crossroads Inn & Suites takes special requests – add in the next step!

    Check-in
    From 16:00 to 00:00
    Guests are required to show a photo ID and credit card at check-in.
    Check-out
    Until 11:00
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction
    The minimum age for check-in is 21
    Pets
    Pets are not allowed.
    Cards accepted at this property
    American ExpressVisaMastercardDiscover

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about Crossroads Inn & Suites

    • Crossroads Inn & Suites is 2,800 feet from the center of Gatlinburg. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Crossroads Inn & Suites may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Crossroads Inn & Suites offers the following activities/services (charges may apply):

      • Swimming pool

    • Guests staying at Crossroads Inn & Suites can enjoy a highly-rated breakfast during their stay (guest review score: 6.7).

      Breakfast option(s) include:

      • Continental

    • Room options at Crossroads Inn & Suites include:

      • Quad
      • Double
      • Suite
      • Apartment
      • Studio

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Check-in at Crossroads Inn & Suites is from 4:00 PM, and check-out is until 11:00 AM.