Get the celebrity treatment with world-class service at CLEO LAKE KIVU HOTEL

Situated in Mwendo, 39 km from Mukura Forest Reserve, CLEO LAKE KIVU HOTEL features accommodation with a seasonal outdoor swimming pool, free private parking, a fitness centre and a garden. Featuring a terrace, the 5-star hotel has air-conditioned rooms with free WiFi. The hotel has a hot tub and room service. The rooms in the hotel are fitted with a kettle. CLEO LAKE KIVU HOTEL provides some rooms with pool views, and rooms include a balcony. At the accommodation the rooms include a desk and a flat-screen TV. At CLEO LAKE KIVU HOTEL you will find a restaurant serving African, American and Belgian cuisine. Vegetarian, dairy-free and vegan options can also be requested. Speaking English, French and Swahili at the 24-hour front desk, staff are willing to help at any time of the day.

Couples particularly like the location — they rated it 10 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (10.0)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 extra-large double bed
Bedroom 4:
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.7
Facilities
9.6
Cleanliness
9.7
Comfort
9.9
Value for money
9.3
Location
10
Select topics to read reviews:

Guests who stayed here loved

  • Israel
    Rwanda Rwanda
    Amazing location. Great staff & service. The boat ride on the lake is top!
  • Bertrand
    France France
    This property is simply amazing. The rooms are large , very well decorated with taste. The views from the property are simply breathtaking. The staff of the property is simply perfect. We could not dream better place!!! The best kept secret of...
  • Pamela
    United Kingdom United Kingdom
    The staff are extremely welcoming, professional. Every bit of the experience exceed my expectations and I will definitely return. I will refer this hotel to my friends and family. Massive thanks to the entire staff especially Kevin & Jean D’amour.
  • Anna
    Sweden Sweden
    beautiful, modern designed hotel with spacious room and a fantastic view over Lake Kivu. welcoming personal and a friendly service.
  • B
    Bateta
    Rwanda Rwanda
    Absolutely loved the food. Was blown away by the service. Couldn’t get over the view.
  • Carola
    Netherlands Netherlands
    absolutely amazing!!! the resort is so beautiful and the people are very very kind and helpful. the rooms and the views are the best available in Rwanda for sure! the spa is great and we had a nice dive in the swimming pool. breakfast is also...
  • Edouard
    Luxembourg Luxembourg
    L'emplacement bien évidemment. Magnifique. La qualité des chambres, et leur design très luxueux Le tour en bateau. (en option)
  • Delaney
    Nigeria Nigeria
    Beautiful views, friendly staff. The room was amazing.
  • Virgile
    Mayotte Mayotte
    Un accueil chaleureux, un cadre sublime, le chef cuisine à un véritable talent, tout est bon. Le seul problème notre séjour était trop court.
  • Eve
    Rwanda Rwanda
    the service, staff, food, serenity. everything. I would go back anytime or everyday if I could. exceptional place!

Hotel surroundings

Restaurants
2 restaurants on site

  • Cleo restaurant
    • Cuisine
      African • American • Belgian • British • French • Indian • Italian • Mediterranean • Middle Eastern • Pizza • Steakhouse • European • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Lake view restaurant
    • Cuisine
      African • Belgian • British • Greek • Italian • Mediterranean • Pizza • Steakhouse • Local • Grill/BBQ
    • Open for
      Lunch • Dinner

Facilities of CLEO LAKE KIVU HOTEL
Great facilities! Review score, 9.6

Most popular facilities
  • Outdoor swimming pool
  • Spa and wellness centre
  • Fitness centre
  • 2 restaurants
  • Free WiFi
  • Room service
  • Family rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
View
  • Lake view
  • View
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Walking tours
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
Food & Drink
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
    Services
    • Concierge service
    • Fax/photocopying
    • Express check-in/check-out
    • 24-hour front desk
    • Meeting/banquet facilities
    • Room service
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safety deposit box
    General
    • Designated smoking area
    • Air conditioning
    • Tile/marble floor
    • Soundproofing
    • Soundproof rooms
    • Family rooms
    • Non-smoking rooms
    • Iron
    Outdoor swimming pool
    Free!
    • Seasonal
    • All ages welcome
    • Pool with view
    • Pool/beach towels
    • Sun umbrellas
    Wellness
    • Fitness
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre
    • Sauna
      Additional charge
    Languages spoken
    • English
    • French
    • Swahili

    House rules
    CLEO LAKE KIVU HOTEL takes special requests - add in the next step!

    Check-in
    From 14:00 to 18:00
    Check-out
    From 08:00 to 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Curfew
    Entry to the property will be closed between the hours of 20:00 and 04:00
    Children and beds

    Child policies

    Children older than 12 years are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction
    Check-in is only possible for guests aged between 18 and 90
    Pets
    Pets are not allowed.
    Accepted payment methods
    VisaMastercardUnionPay credit cardCash

    FAQs about CLEO LAKE KIVU HOTEL

    • The prices at CLEO LAKE KIVU HOTEL may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at CLEO LAKE KIVU HOTEL on this page.

    • Room options at CLEO LAKE KIVU HOTEL include:

      • Double
      • Apartment
      • Villa

    • CLEO LAKE KIVU HOTEL offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Walking tours
      • Swimming Pool
      • Beauty Services
      • Spa facilities
      • Steam room
      • Spa lounge/relaxation area
      • Spa/wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples massage
      • Head massage
      • Hand massage
      • Full body massage
      • Fitness

    • Check-in at CLEO LAKE KIVU HOTEL is from 14:00, and check-out is until 11:00.

    • CLEO LAKE KIVU HOTEL is 14.3 miles from the centre of Mwendo. All distances are measured in straight lines. Actual travel distances may vary.

    • CLEO LAKE KIVU HOTEL has 2 restaurants:

      • Lake view restaurant
      • Cleo restaurant

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.